Can I return something I bought online to an apple store?

Discussion in 'Buying Tips and Advice' started by thepandamancan, Mar 7, 2008.

  1. thepandamancan macrumors member


    Jul 24, 2007
    Burbank, CA
    I bought an incase sleeve for my new MBP and I'm not too thrilled about how it doesn't fit. I live right by an Apple Store, actually a couple, can I just take it back there or if I want to return it is my only option to send it back via mail/FedEx?
  2. TEG macrumors 604


    Jan 21, 2002
    Langley, Washington
    It doesn't hurt to try. Take the reciept with you. They may be able to give you a store credit.

  3. blisters macrumors member

    Sep 23, 2007
    no. any purchase made through the online store must be returned to the online store.
  4. Adokimus macrumors 6502a


    Jun 2, 2007
    Boston, MA
    I honestly don't know, but I would call the store to find out for sure.
  5. greenbags125 macrumors newbie

    Dec 13, 2007
    The policy usually is that online store purchases must be returned by mail. However, if you are willing to accept a gift card for it, then it is possible. The system will not let you return it onto a credit card and the manager won't give you cash. Those are the only two possibilities for a no receipt return (how online returns are processed).
  6. f1 macrumors 6502

    Oct 11, 2007
    Yep, exactly what greenbags said. You can return your purchase to an Apple Retail Store but you can ONLY get a store credit.
  7. highjumppudding macrumors 6502


    Mar 1, 2008
    bring ur receipt

    bring your receipt, make sure you have all the packaging, etc. you're fine.

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