Can I return something I bought online to an apple store?

Discussion in 'Buying Tips and Advice' started by thepandamancan, Mar 7, 2008.

  1. thepandamancan macrumors member

    thepandamancan

    Joined:
    Jul 24, 2007
    Location:
    Burbank, CA
    #1
    I bought an incase sleeve for my new MBP and I'm not too thrilled about how it doesn't fit. I live right by an Apple Store, actually a couple, can I just take it back there or if I want to return it is my only option to send it back via mail/FedEx?
     
  2. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #2
    It doesn't hurt to try. Take the reciept with you. They may be able to give you a store credit.

    TEG
     
  3. blisters macrumors member

    Joined:
    Sep 23, 2007
    #3
    no. any purchase made through the online store must be returned to the online store.
     
  4. Adokimus macrumors 6502a

    Adokimus

    Joined:
    Jun 2, 2007
    Location:
    Boston, MA
    #4
    I honestly don't know, but I would call the store to find out for sure.
     
  5. greenbags125 macrumors newbie

    Joined:
    Dec 13, 2007
    #5
    The policy usually is that online store purchases must be returned by mail. However, if you are willing to accept a gift card for it, then it is possible. The system will not let you return it onto a credit card and the manager won't give you cash. Those are the only two possibilities for a no receipt return (how online returns are processed).
     
  6. f1 macrumors 6502

    Joined:
    Oct 11, 2007
    #6
    Yep, exactly what greenbags said. You can return your purchase to an Apple Retail Store but you can ONLY get a store credit.
     
  7. highjumppudding macrumors 6502

    highjumppudding

    Joined:
    Mar 1, 2008
    #7
    bring ur receipt

    bring your receipt, make sure you have all the packaging, etc. you're fine.
     

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