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Scott M

macrumors 6502
Original poster
Nov 25, 2009
274
68
I got given a new 13 inch MacBook Pro Retina 2015 yesterday for my birthday. My Dad had picked it up from his holiday in New York. (I live in UK).

Already there seems so be a slight issue with the screen. The bottom left corner has some kind of shadow where it's slightly darker.

I was wondering if I can still take it to an Apple store in the UK? Like I used to with my UK MacBook Pro.
 
Yes you can take it to a uk Apple Store. The only device you'll ever struggle with is an iPhone.
 
What would happen if they said "Yes it's defective"? Would they offer a replacement? If they did, would it be the UK version?
 
Thanks for your help. Good to know I'm not restricted on replacement parts/Apple Store stuff due to having a foreign MacBook Pro.
 
Thanks for your help. Good to know I'm not restricted on replacement parts/Apple Store stuff due to having a foreign MacBook Pro.

Indeed, the Apple warranty is worldwide. It's even possible to register a product bought from a foreign authorised reseller and apply AppleCare to it (I did that with my old MBP 3,1 - had to fax in my original receipt, but had no problems).
 
I had a warranty repair on my US iPhone in Germany..
Quoted from the iPhone warranty terms..

'Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.'
 
Quoted from the iPhone warranty terms..

'Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.'

I won't dispute that, just a simple statement that Apple worked on my US iPhone in Germany.
 
I won't dispute that, just a simple statement that Apple worked on my US iPhone in Germany.
Oh they will do limited repairs but generally you won't get a device swap unless by a fluke they have a device that matched your country specific model.
 
Quoted from the iPhone warranty terms..

'Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.'
may .... it is the key word

My iPhone 4 was repaired by Apple Italia, and the phone was bought in Florida. I didn't hide that (my Applecare was enrolled in US).
 
I know the 5th ave store in NYC replaces foreign iPhones all the time, but I think it's due to that nature of being in such a tourist spot. The Apple store closest to me in Queens is a little more strict with everything, being that mostly locals visit there. That's why I go to the 5th ave store in Manhattan.
 
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