Other Can I transfer AppleCare+ (iPhone X -> iPhone XS MAX)

[shadow82x]

Does anyone know? I asked over chat and they said it's possible but I've heard of others having trouble.

ETA - Both devices are mine

 

[Wags]

IDK. You cancel and get refund but loose little. If you transfer then would only be 1 year coverage left. Might be getting okay if getting new again next year. Need to get with an AppleCare agreement administration rep. Ask directly for them.

 

[matthew23]

You have to call and they will refund you the prorated amount. You then have to buy AC for your new phone.

 

[shadow82x]

Yup, I just called. For anyone else wondering - they will not transfer it to your new device. (Unless both devices were purchased within 30 days of eachother..)

 

[JCCL]

Was wondering the same thing. Thanks.

 

[DougFNJ]

At least the refund lessens the pain of the purchase of the new

 

[Apple_Robert]

Does anyone know? I asked over chat and they said it's possible but I've heard of others having trouble.

ETA - Both devices are mine

Can't transfer.

 

[gigapocket1]

wonder if they would do this for those of us on the iPhone upgrade program...

 

[michael31986]

wonder if they would do this for those of us on the iPhone upgrade program...

I think they divide it by 24 months. Not sure they would need to. Unless I'm wrong.

 

[psy_duck]

I talked to the agreement admin advisors on the phone and they told me it is possible to transfer applecare to a new phone. to transfer, the new phone has to be the same phone. but if it is a different phone, they will prorate! i have the x and i bought applecare for it when it launched and will be getting the xs max on friday and they told me to call the agreement admin team when i get it and they will refund me the $100 and will also put the applecare on my new iphone!