Can I unplug Bluetooth device from my iMac?

Discussion in 'iMac' started by hack3rcon, Sep 22, 2015.

  1. hack3rcon macrumors member

    Joined:
    Nov 26, 2014
    #1
    Hello.
    I sent my iMac for repair because of Kernel Panic but when It fixed and I turn it on, Apple tell me "Bluetooth" device not found and I can't use Wireless Mouse and Keyboard. Can Repairman forgot to plug it again?
    Can it Detachable?
    Thank you.
     
  2. MLJH macrumors member

    Joined:
    May 2, 2015
    Location:
    Newbury
    #2
    I know on the late 2013 27" iMac they have one card for Airport/Bluetooth. It is connected to the back of the logic board, it id possible they the repair guys have not connected properly or they have damaged it. I woudl take it back and explain, they should identify the reason and repair.
     
  3. AppleNewton macrumors 68000

    AppleNewton

    Joined:
    Apr 3, 2007
    Location:
    1 Finite Place
    #3
    Try pressing and holding the power button on the keyboard until the green light comes on and with the mouse slide the button down and the up to try and pair the device.

    When your Mac boots, does it go to the desktop? Can you see the Bluetooth icon in the menu bar?
     

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