Can I view iPad screen remotely?

Discussion in 'iOS 8' started by frosty001, Mar 29, 2015.

  1. frosty001 macrumors member


    May 14, 2011
    Any help with the below hugely appreciated.


    My mum is 500 miles away and has an minor issue with her iPad. Is there a way she can share her screen and at least let me guide her through what to do? I don't need to control the taps and UI. Just see clearly what's up....

    if not, it would be a great feature / API to bring to the next OS update. Am sure this is a regular issue for some.

    Thanks in advance.
  2. mKTank macrumors 68000


    Jul 2, 2010
    Nope. Unless she can jailbreak it and install Veency
  3. ButteryScrollin macrumors 6502a

    Jul 29, 2014
    does she have a mac? if so, have her plug it in a do a screen share through Messages.
  4. Richdmoore macrumors 68000


    Jul 24, 2007
    Troutdale, OR
    Just to elaborate.

    1. Must be a lightning port model. (30 pin models won't work.)
    2. Must be running OS X 10.10 (Yosemite) & iOS 8
    3. Connect with a screen sharing app from computer to computer first. I use the built in Messages app.
    4. Have her plug in her iPhone/iPad via USB to her computer.
    5. Start Quicktime Player.
    6. Select File, New Movie Recording
    7. Click the downward arrow/carrot to the right of the record button. Chose the iPhone/iPad as the Camera.
    8. You should then be able to see everything on her iPhone/iPad screen as she uses it.

    It's a bit convoluted, hopefully at some point apple or someone else will make a dedicated screen sharing app to simply the steps.
  5. uhaas macrumors 6502


    Aug 31, 2012
    Twin Cities, MN
    FaceTime/Skype from Phone/Computer

    Why not FaceTime or Skype from a phone/computer? Then you can see her screen as she sees it.

    I don't think the iOS class libraries exist to do what you want to do. I have not seen that from Webex, Citrix, Teamviewer or any other app. The sand boxing also insulates each app, I believe. I think the other poster's right, you'd need to jailbreak and that's a whole other kind of [support] trouble to do remotely for a family member.
  6. rgeneral macrumors member

    Dec 2, 2012
    I believe you can do that with team viewer.
  7. ardchoille50 macrumors 68020

    Feb 6, 2014
    I'm wondering if a simple screenshot (power button + home button) would help in troubleshooting the issue. The user could then email the screenshot to you.

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