Hi all
About a month ago we noticed our 4S having connectivity issues once we upgraded our Uverse to the 18Mbp plan. ATT sent out a tech who replaced our RG to a 3801HGV. We also just got new iphone 6's. We cannot connect to Icloud with our 4's (let alone 6's). We are able to connect to the wifi with, but it's slower on our phones. I've tried reading up but can't seem to find an answer. If I unplug the RG and wait then plug in, then I can get onto iCloud for about 30 seconds. Then it's a no go.
Any ideas on what I can do to the RG settings? I'm a newbie on this stuff.
I've tried the following:
- Change channel from 11 to 3 - same problems
- Changed security to AES - same problems
- unplugged RG, wait, then plug back in - too many times to count. Same problems
update:
- Also made wifi unsecured. we can connect phoens to wifi but still can't get into icloud
- Turned off wifi and used 4G - able to connect to icloud
Thanks
About a month ago we noticed our 4S having connectivity issues once we upgraded our Uverse to the 18Mbp plan. ATT sent out a tech who replaced our RG to a 3801HGV. We also just got new iphone 6's. We cannot connect to Icloud with our 4's (let alone 6's). We are able to connect to the wifi with, but it's slower on our phones. I've tried reading up but can't seem to find an answer. If I unplug the RG and wait then plug in, then I can get onto iCloud for about 30 seconds. Then it's a no go.
Any ideas on what I can do to the RG settings? I'm a newbie on this stuff.
I've tried the following:
- Change channel from 11 to 3 - same problems
- Changed security to AES - same problems
- unplugged RG, wait, then plug back in - too many times to count. Same problems
update:
- Also made wifi unsecured. we can connect phoens to wifi but still can't get into icloud
- Turned off wifi and used 4G - able to connect to icloud
Thanks