Can no longer print password protected Word documents

[P_Watt]

Not sure if this is iOS26.5/ipadOS26.6 or Microslop 365, but any docx with a password set on the Mac version of 365 Word will no longer print due to a non-existent sensitivity label.
Prints fine on Mac, and no such label was ever set. Anyone else get this?

 

[FreakinEurekan]

Prints fine on Mac

you mean in Pages? Or Preview?

If it's working in other apps and not just Office (Word), I'd guess a Microsoft issue.

 

[P_Watt]

you mean in Pages? Or Preview?

If it's working in other apps and not just Office (Word), I'd guess a Microsoft issue.

In Word app in all cases. Prints from Word on the Mac, but not from Word on the ipad and iphone.
Preview will not open Word documents directly.
"Quick look" will open it and print it.
Pages in ipad will print it, but then it is no longer a docx at that point
Really asking if you or other members have the same problem using Word in 26.6 with a password protected docx.

 

[Mousse]

Sensitivity labels is a MS thing. You can remove/revoke the sensitivity label on Office on the Mac, provided you have authorization.

To remove a sensitivity label that has already been applied to a file, unselect it from the sensitivity bar or the

Sensitivity menu in the Home tab. If your organization requires the file to be labeled, you will not be able to remove the label.

 

[P_Watt]

Sensitivity labels is a MS thing. You can remove/revoke the sensitivity label on Office on the Mac, provided you have authorization.

Like I said, Sensitivity label does not exist, so I can't remove it.

I'm treating this as the last straw, I'm deleting all Microslop apps, ending my subscription.

 

[Reverend Benny]

Like I said, Sensitivity label does not exist, so I can't remove it.

I'm treating this as the last straw, I'm deleting all Microslop apps, ending my subscription.

What type of subscription do you have? Is it your own "private" subscription or a company version?
Is your phone also a managed company phone that's managed or private phone?
Do you have Onedrive and word on your phone that's synced to your mac?

Try and log in and out of the MS services on your phone, make sure that the files are synced to your MS account and see if the label appears again.

Longshot: Someone in the forum mentioned issues with 26.6 and MS365, sounded more like an enterprise issue but who knows, might affect other versions. Has it worked before you updated?