Can No Longer Update And Install Apps

WhoseLineFan

macrumors member
Original poster
Nov 12, 2015
48
3
New Hampshire
Not too long ago, I tried to download an app.

However, the app wouldn't install.

It seems that I can now no longer download apps for my iPod Touch.
 

ApfelKuchen

macrumors 68040
Aug 28, 2012
3,142
1,804
Between the coasts
Not too long ago, I tried to download an app.

However, the app wouldn't install.

It seems that I can now no longer download apps for my iPod Touch.
Any app, or just that one?

First, be sure you're signed into the App Store. Go to Settings > iTunes & App Store. If your Apple ID appears in blue, tap on the Apple ID and select View Apple ID. Once you sign in, you can tap Done and then try the download again.

If it's just that one app, delete the app and try to download again - go to App Store > Updates > Purchased to re-download. If it won't delete from the Home screen, go to Settings > General > Storage & iCloud Usage > Storage: Manage Storage - select the app that's causing the problem - you should have a Delete option there.
 
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WhoseLineFan

macrumors member
Original poster
Nov 12, 2015
48
3
New Hampshire
Any app, or just that one?

First, be sure you're signed into the App Store. Go to Settings > iTunes & App Store. If your Apple ID appears in blue, tap on the Apple ID and select View Apple ID. Once you sign in, you can tap Done and then try the download again.

If it's just that one app, delete the app and try to download again - go to App Store > Updates > Purchased to re-download. If it won't delete from the Home screen, go to Settings > General > Storage & iCloud Usage > Storage: Manage Storage - select the app that's causing the problem - you should have a Delete option there.
Any app.
 

ApfelKuchen

macrumors 68040
Aug 28, 2012
3,142
1,804
Between the coasts
Did you make sure you're signed into the App Store, as I described above?

What have you tried to do to resolve the problem?

Do you get any error messages?

Go to Settings > General > About for the following info: What model of iPod Touch? What version of iOS? How much available storage?

Are you connected to wifi, and can you view web pages?

You can try each of the following, one at a time, testing the App Store again after each item.

Sign out of iTunes & App Store and then sign back in (Go to Settings > iTunes & App Store, tap on your Apple ID, select Sign Out from the menu that appears)

Force-quit App Store (exactly how depends on your version of iOS) and power-off/power-on iPod

Make sure you have a backup of your iPod (either in iTunes or iCloud), then reset the iPod (hold power and home buttons until the Apple logo appears)

If none of that works, restore your iPod to factory settings, following this support article: https://support.apple.com/HT204686
 

Mac'nCheese

Suspended
Feb 9, 2010
3,732
4,967
This happened to me on my ipad. Turned out my wife changed the date from auto to sometime in the future to get more lives for some game she was playing. Changing the date back to auto fixed it.