Can Not Connect to the itunes Store from iTunes.

Discussion in 'Mac Apps and Mac App Store' started by mash1972, Jul 20, 2008.

  1. mash1972 macrumors newbie

    Jul 20, 2008
    When accessing itunes store I get a message - "We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the itunes store. Please try again later".
    I repaired the key chain - no help.
    I changed the location on the net connections - no help.
    I downloaded the iTunes v.7 - no help.
    Safari works fine.
    Any thoughts?
  2. Grandthinker macrumors newbie

    Aug 13, 2008
    Clear Any Proxies

    I had the same problem. Somehow there was a proxy file listed in:

    System Prefs->Network->Advanced->Proxies

    I choose to manually configure proxy and cleared all the checkboxes. Now Itunes works fine.

    Please let me know if this helps! Thanks!

    -Jason - MBP w/Lepoard, Imac G5 Tiger, Iphone 3G White, Mac Mini Intel...
  3. marteric macrumors newbie

    Sep 2, 2008

    ;)Thanks Grandthinker that solved the problem for me. Interestingly not the first time I tried it. I selected "Manually" under configure proxies and left Use Passive FTP checked. After a restart it seemed to come right. Cheers.
  4. Vocalvoodoo macrumors newbie

    Nov 22, 2007
    I know this is an old thread, but was having the same problem and wanted to post my solution which I finally found on the Apple site. Trashing network prefs and restarting fixed it for me, as outlined in the link below.

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