Can Not Connect to the itunes Store from iTunes.

Discussion in 'Mac Apps and Mac App Store' started by mash1972, Jul 20, 2008.

  1. mash1972 macrumors newbie

    Joined:
    Jul 20, 2008
    #1
    When accessing itunes store I get a message - "We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the itunes store. Please try again later".
    I repaired the key chain - no help.
    I changed the location on the net connections - no help.
    I downloaded the iTunes v.7 - no help.
    Safari works fine.
    Any thoughts?
    :(
     
  2. Grandthinker macrumors newbie

    Joined:
    Aug 13, 2008
    #2
    Clear Any Proxies

    I had the same problem. Somehow there was a proxy file listed in:

    System Prefs->Network->Advanced->Proxies

    I choose to manually configure proxy and cleared all the checkboxes. Now Itunes works fine.

    Please let me know if this helps! Thanks!

    -Jason - MBP w/Lepoard, Imac G5 Tiger, Iphone 3G White, Mac Mini Intel...
     
  3. marteric macrumors newbie

    Joined:
    Sep 2, 2008
    #3
    Fixed

    ;)Thanks Grandthinker that solved the problem for me. Interestingly not the first time I tried it. I selected "Manually" under configure proxies and left Use Passive FTP checked. After a restart it seemed to come right. Cheers.
     
  4. Vocalvoodoo macrumors newbie

    Joined:
    Nov 22, 2007
    #4
    I know this is an old thread, but was having the same problem and wanted to post my solution which I finally found on the Apple site. Trashing network prefs and restarting fixed it for me, as outlined in the link below.

    http://support.apple.com/kb/TS1811
     

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