Can not register new MacBook - Help

Discussion in 'Mac Basics and Help' started by Timein, Oct 27, 2011.

  1. Timein macrumors newbie

    Oct 26, 2011
    I don't know if it's me or if I have a defective MacBook air. Just got the MacBook and charged it and turned it on. First screen says to press return key to select English - then next screen says choose country but nothing happens after that. That screen will not respond to any input - return key, continue button, touch pad nothing!

    Is it me or the computer - most appreciative of any help. Thanks, Steve
  2. Mal macrumors 603


    Jan 6, 2002
    I'd swap it out if I were you, that's definitely not normal. Since it's brand new, they should just take that one back and give you a new one.

  3. dbrine macrumors newbie

    Oct 15, 2011
    try to boot off the restore media (USB) again and erase the hdd. and then reload OS
  4. JediMeister macrumors 68040

    Oct 9, 2008
    Tap to click is not enabled by default. You must push the trackpad assembly down to produce the mechanical click to select the country to proceed.

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