Can not register new MacBook - Help

Discussion in 'Mac Basics and Help' started by Timein, Oct 27, 2011.

  1. Timein macrumors newbie

    Joined:
    Oct 26, 2011
    Location:
    SC
    #1
    I don't know if it's me or if I have a defective MacBook air. Just got the MacBook and charged it and turned it on. First screen says to press return key to select English - then next screen says choose country but nothing happens after that. That screen will not respond to any input - return key, continue button, touch pad nothing!

    Is it me or the computer - most appreciative of any help. Thanks, Steve
     
  2. Mal macrumors 603

    Mal

    Joined:
    Jan 6, 2002
    Location:
    Orlando
    #2
    I'd swap it out if I were you, that's definitely not normal. Since it's brand new, they should just take that one back and give you a new one.

    jW
     
  3. dbrine macrumors newbie

    Joined:
    Oct 15, 2011
    #3
    try to boot off the restore media (USB) again and erase the hdd. and then reload OS
     
  4. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #4
    Tap to click is not enabled by default. You must push the trackpad assembly down to produce the mechanical click to select the country to proceed.
     

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