can not update iOS

Discussion in 'iPhone Tips, Help and Troubleshooting' started by denverdln, May 31, 2012.

  1. denverdln macrumors newbie

    May 31, 2012
    My laptop was stolen. Now, when I try to update the iOS on my iPhone, I get a message saying "To perserve your content, apply this update on the computer where you sync apps, music, videos, and photos." I do not want to loose the apps, music, etc that are on my iPhone. What has to be done to fix this? Obviously, the stolen laptop is not available. Is there a setting in iTunes
    ( ) that can be corrected?
  2. pearmain macrumors newbie

    May 31, 2012
  3. JediMeister macrumors 68040

    Oct 9, 2008
    If you have iOS 5 already, you can update directly on the device itself but there is an element of risk if you don't backup to iCloud or a computer beforehand. If you have iOS 4 or before, then you'll have to transfer your purchases/backup to a computer before moving forward with the upgrade.

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