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montblanc1

macrumors member
Original poster
Jun 18, 2009
95
0
Hello!

I tried tp purchase the 160GB intel SSD yesterday on newegg.com. I followed all the procedures, but when I go to checkout, after typing in my debit card information, they could not process my order, as a result, my order status is on hold. I used this debit card quite frequently on Sephora, Clinique, and all the other popular website, but just not newegg. So I a wondering anyone encounter the same problem with me ?

Is it possible that the debit card has a daily or transation limit?
 
From Newegg's FAQ page:

Why was my credit/debit card declined when I know for certain that I have the funds available? How do I resubmit my order?
A credit card charge can be declined due to an incorrectly-entered credit card number or expiration date, a daily limit, insufficient credit or other reasons. If the information you submitted was correct, then the reason could be that your bank or credit card company simply did not authorize us to charge the card.

Step 1: Please re-enter your credit card information and/or to update or change your payment method. You will then receive a 'real time' authorization for the charge of your credit card.

Step 2: If your credit card is still declined, please contact your credit card company as soon as possible and let them know you placed an order with Newegg, and find out why they would not authorize us to charge your card.

After they have confirmed it is ok for us to re-authorize the payment, go back to step 1 and resubmit your order.
Does Newegg.com know specifically why my credit/debit card was declined?
Our system charges your credit card automatically. We are not given a reason for any decline. Please verify that you've given us the correct credit card number and expiration date. If you've already done so, please contact your credit card company or bank for information. If no resolution is reached within 5 business days, your order will be voided.
 
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