Can not use debit card on newegg?

Discussion in 'Buying Tips and Advice' started by montblanc1, Oct 31, 2010.

  1. montblanc1 macrumors member

    Joined:
    Jun 18, 2009
    #1
    Hello!

    I tried tp purchase the 160GB intel SSD yesterday on newegg.com. I followed all the procedures, but when I go to checkout, after typing in my debit card information, they could not process my order, as a result, my order status is on hold. I used this debit card quite frequently on Sephora, Clinique, and all the other popular website, but just not newegg. So I a wondering anyone encounter the same problem with me ?

    Is it possible that the debit card has a daily or transation limit?
     
  2. yg17 macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #2
    Possibly. Have you tried calling your bank or NewEgg? I've used my debit card there several times without problems.
     
  3. J&JPolangin macrumors 68030

    Joined:
    Jul 5, 2008
    Location:
    Thule GL @ the TOW
    #3
    From Newegg's FAQ page:

    Why was my credit/debit card declined when I know for certain that I have the funds available? How do I resubmit my order?
    A credit card charge can be declined due to an incorrectly-entered credit card number or expiration date, a daily limit, insufficient credit or other reasons. If the information you submitted was correct, then the reason could be that your bank or credit card company simply did not authorize us to charge the card.

    Step 1: Please re-enter your credit card information and/or to update or change your payment method. You will then receive a 'real time' authorization for the charge of your credit card.

    Step 2: If your credit card is still declined, please contact your credit card company as soon as possible and let them know you placed an order with Newegg, and find out why they would not authorize us to charge your card.

    After they have confirmed it is ok for us to re-authorize the payment, go back to step 1 and resubmit your order.
    Does Newegg.com know specifically why my credit/debit card was declined?
    Our system charges your credit card automatically. We are not given a reason for any decline. Please verify that you've given us the correct credit card number and expiration date. If you've already done so, please contact your credit card company or bank for information. If no resolution is reached within 5 business days, your order will be voided.
     

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