I tried searching but I couldn't find an answer... So my question is if I buy an iPhone 6 from a carrier store such as Verizon, and if there is a dead pixel, can I request a replacement from the Apple store, or do I have to request it from Verizon? I called Verizon and they said I will have to play a restocking fee for a replacement so I am trying to avoid that route. I know Apple store replaces defective phones without a restocking fee. I was also shot down by two Apple stores when I requested to buy a full priced Verizon iPhone 6. They stated that the phones must be activated with a new contract for some reason.