Can someone help with an Initialization Error?

Discussion in 'Mac Apps and Mac App Store' started by Johnsa69, Sep 6, 2013.

  1. Johnsa69 macrumors newbie

    Joined:
    Sep 6, 2013
    #1
    I am fairly new to Mac. I have been trying to install the software for "My Uno Cards". I have downloaded the Mac Download however I get an error message when I try to install it.

    Initialization Error….
    Could not create the application support directory 'Macintosh HD:Library:Application Support:My UNO Cards:'.


    I have installed the same downloaded software on a Macbook Pro and it works but I cannot get it to work on my MacBook Air (OS X 10.8.4)
    Any suggestions on what I can do?:(
     
  2. Wispy macrumors newbie

    Joined:
    Sep 5, 2013
  3. Johnsa69 thread starter macrumors newbie

    Joined:
    Sep 6, 2013
    #3
    Error Message

    Hopefully this screenshot works.
     

    Attached Files:

  4. Hirakata macrumors 6502

    Hirakata

    Joined:
    Mar 17, 2011
    Location:
    Burbank, CA
    #4
    Where are you getting the software from? If it's the same website I Googled, the Mac system requirements are pretty old. It may be that the My Uno software has not been updated to work with 10.8.
     
  5. Johnsa69 thread starter macrumors newbie

    Joined:
    Sep 6, 2013
    #5
    I have emailed them but haven't got any reply as yet.
     
  6. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #6
    You could try creating that folder yourself and see, if that helps.

    And you mean this application, which downloads a "My_UNO_2-5-7_MAC_AUD.dmg" file, 48.1 MB in size, from a very slow server?
     
  7. Johnsa69 thread starter macrumors newbie

    Joined:
    Sep 6, 2013
    #7
    We have installed the software on a Macbook Pro with the same operating system and it works fine. I am confused.

    ----------

    Thanks for your suggestion. I created the file myself and ran it all again and now it is working. Thanks for your help.
     

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