Can someone help

Discussion in 'Mac Apps and Mac App Store' started by icesac26, Apr 16, 2007.

  1. icesac26 macrumors member

    icesac26

    Joined:
    Nov 30, 2005
    Location:
    Sacramento
    #1
    Both iTunes and Dashbord is not reading my internet, but Soft Update and FireFox/Safari all are, what is going on and how do I fix it???

    Thanks in advance,

    Donny
     
  2. M@lew macrumors 68000

    M@lew

    Joined:
    Nov 18, 2006
    Location:
    Melbourne, Australia
    #2
    Maybe they're being blocked by a program such as little snitch.
     
  3. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #3
    Are you on a commercial or institutional connection that requires specific proxy settings?
     
  4. icesac26 thread starter macrumors member

    icesac26

    Joined:
    Nov 30, 2005
    Location:
    Sacramento
    #4
    All I know is that it is my home computer and have never had this prob before.
     
  5. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #5
    Have you tried resetting your network by unplugging your modem/router from the power for a minute or so before plugging it back in? :)
     
  6. icesac26 thread starter macrumors member

    icesac26

    Joined:
    Nov 30, 2005
    Location:
    Sacramento
    #6
    I think I have a clue, I installed a program called iSheriff, and since then, Safari wont show anything but the isheriff page saying it doesn't trust it, even after I have used cleanapp to uninstall. It does affect all my apple programs (Safari, Disk Utility, iTunes, Dashbord, Software Update, etc) Can someone help with what to do now, I am thinking it may deal with prefs, but I cant see why, since Fire fox works right, and reads the connection just fine, it only affects the apple apps, and I can't even do a repair permissions
     
  7. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #7
    Firefox sort of runs off its own internet settings so it makes sense that it hasn't been affected. I haven't used Cleanapp so I don't know how it works, but have you done a Spotlight search for any remaining files? Have you logged into iSheriff's support page to see if there's anything you may have missed when uninstalling? :)
     
  8. icesac26 thread starter macrumors member

    icesac26

    Joined:
    Nov 30, 2005
    Location:
    Sacramento
    #8
    the head company, will not respond to my emails to help me remove it all. I have tried 3 times now, so anything else I can do besides reinstall everything on my harddrive
     
  9. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #9
    You installed enterprise content security management on your own computer? Why on earth?

    Okay, try this...

    First, open activity monitor from your utilities folder. Type sheriff in the search bar; find the sheriff running process and kill the sucker. Might need to password in to do this.

    Second, Delete the Sheriff folder from the applications folder.

    Third, delete /library/startupitems/sheriff

    Now if things are still not working, reboot (not sure you need to reboot).

    Should resolve the issue.

    Now never do it again. ;)
     
  10. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #10
    The restart may be necessary if some of the files are locked. They won't let you delete them from the Trash but it'll be possible to after a restart. :)
     
  11. icesac26 thread starter macrumors member

    icesac26

    Joined:
    Nov 30, 2005
    Location:
    Sacramento
    #11
    ok did that and also spotlighted any sherriff files and deleted them, but still having the prob. anything else :)
     
  12. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #12
    Okay then mate. Maybe look into an Archive & Install. Back everything up first, but it's a pretty safe procedure and should leave you with all your files.
     

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