Can someone please explain my upgrade options here?

Discussion in 'iPhone' started by WilliamG, Jun 8, 2010.

  1. WilliamG macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #1
    Bought 2x iPhone 3G the day they came out in 2008. Family plan with the wife.

    Bought 2x iPhone 3GS the day they came out in 2009. My wife's line was eligible for free upgrade (just the price of the handset) while I had to pay $299 for the 32GB + $200 early upgrade fee.

    Now it's 2010, and checking the *639# tells my wife she can get the upgrade for the handset price + $18 fee. No problem.
    MY line, though says, "You may select equipment at our full retail pricing. An upgrade may be available on 02/20/2011."

    Why is that? I was fully expecting for it to be the price of the handset + $200 like last year, but now they want me to pay $599 for the 16GB and $699 for the 32GB? What?

    This seems contrary to AT&T's press release.

    http://www.att.com/gen/press-room?pid=18004&cdvn=news&newsarticleid=30863

    :(
     
  2. Geckotek macrumors G3

    Geckotek

    Joined:
    Jul 22, 2008
    Location:
    NYC
    #2
    Please read our upgrade guide...this is addressed.
     
  3. WilliamG thread starter macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #3
    Your guide does not address my issue. But thanks for trying.
     
  4. Peace macrumors Core

    Peace

    Joined:
    Apr 1, 2005
    Location:
    Space--The ONLY Frontier
    #4
    Where do you get the $200 early upgrade fee from ?

    You either paid $299 for a 32GB ( free upgrade ) or $499 for the early upgrade period.
     
  5. WilliamG thread starter macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #5
    No. You're wrong. I know exactly what I paid for the 32GB 3GSs last year. I paid $299 for my wife's, and $499 for mine, because of a $200 penalty fee for upgrading "early.". You can see the EXACT same thing in my post above with the AT&T upgrade options to the iPhone 4. $299 (no early upgrade or AT&T goodwill upgrade) and $499 (early upgrade) are reflected as pricing, along with the $699 no-commitment option.


    **EDIT**

    I see you edited your post. The $200 is that early upgrade fee, if you will. In any case, I'm not getting that option due to it saying: "You may select equipment at our full retail pricing. An upgrade may be available on 02/20/2011."

    That is stating, as far as I can tell, that it will cost me $699 to upgrade to the 32GB iPhone 4, not $499.
     
  6. Peace macrumors Core

    Peace

    Joined:
    Apr 1, 2005
    Location:
    Space--The ONLY Frontier
    #6
    In 2008 did you get a 16GB for both of you ?
    And in 2009 did you upgrade the wife's from a 16GB to the 3GS 16GB and you went from the 16GB 3G to the 32GB 3GS ?
     
  7. WilliamG thread starter macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #7
    No. In 2008 I got 2x 16GB iPhone 3G

    And in 2009 we both got 32GB iPhone 3GS.
     
  8. dave006 Contributor

    dave006

    Joined:
    Jul 3, 2008
    Location:
    Just West of East
    #8
    William is correct about the "Early Upgrade" pricing. It is the full subsidy price +200.00

    William, in your case, you have a FamilyTalk rate plan and your wife's line is the primay line on the account and has the highest MRC. You are the add-a-line and so your MRC is going to be very low which means that your upgrade date is well past the 2010 cut off date. I would suggest that this year, you swap the lines to shorten the upgrade cycle for next year's iPhone (do this after you get your two iPhone 4 phones.

    So sell the two iPhone 3GS units and you should more than break even on the transaction and you will still have your Unlimited data plan.

    Dave
     
  9. Peace macrumors Core

    Peace

    Joined:
    Apr 1, 2005
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    Space--The ONLY Frontier
    #9
    Weird. You should call them and ask.

    I'm stuck with the retail price too.
     
  10. WilliamG thread starter macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #10
    Can you explain "swap the lines." I'm not entirely sure what you're saying. Right now I can get one iPhone 4 32GB for $299 + $18 upgrade fee + new 2-year contract, and the other will cost $699 with no extension of contract.

    Are you saying I should buy the $299 + $18 for the NON-eligible line? Can I do that? And then buy the $699 option for the line that's eligible? I'm confused...
     
  11. WilliamG thread starter macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
  12. melman101 macrumors 68030

    Joined:
    Sep 3, 2009
    #12
    Yes, I am in the same situation. My wife is definitely get the $199 price. I'm getting the $599 price when I check for upgrades. Some people say that in 12 months from our 3GS purchase, we will get our $399 price, so June 19th if you bought it on launch day.

    I guess we will find out next week.

    I will buy iPhone 4 for $399 but not for $599.
     
  13. Geckotek macrumors G3

    Geckotek

    Joined:
    Jul 22, 2008
    Location:
    NYC
    #13
    If you have family plans, look at our ugprade guide for explanation.
     
  14. jman240 macrumors 6502a

    Joined:
    May 26, 2009
    #14
    AT&T places the account on one of your phones as a main. If you look at your full bill you will see one line is priced near $100 while the other is the $10+$30 = about $45 as a secondary "add a line".

    He means make yours the primary and hers the add a line account. A CSR can do this at any ATT store.

    In their accounting methods they see her as paying more a month than you, even though you have a family talk plan. They break down the bill in this way.
     

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