Can someone with AT&T explain to me what this means?

[Lammercy]

I signed up with AT&T yesterday, leaving T-Mobile after 7 years. I have 700 minutes, 2GB data plan and unlimited text. So about 30 minutes ago AT&T sends me this text: AT&T Free Msg: You have exceeded $20 in messaging charges. Go to att.com/msg to learn how to reduce your charges.

Why would they send me this if I have unlimited texting?

 

[lordofthereef]

They don't seem to have you on unlimited texting package. Call a rep. THey will straighten things out for you. They may even be able to help you in the online chat.

 

[skyking517]

Sounds like the REP forgot to put on the text. Just call 611 and tell them , they can back date it so you don't get extra charges. Also you must be on the 3gig data plan. AT&T has not had the 2gig plan for new customer for a while now. Enjoy!!

 

[Lammercy]

You're right it is the 3gb. Thanks for the responses!