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Coleman2010

macrumors 68000
Original poster
Oct 9, 2010
1,944
173
NYC
If your plan is T-Mobile Go5G Next can you upgrade through Apple? Or only T-Mobile? I tried on the Apple site and it's telling me to call or go to T-Mobile.
 
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4sallypat

macrumors 601
Sep 16, 2016
4,015
3,769
So Calif
If your plan is T-Mobile Go5G Next can you upgrade through Apple? Or only T-Mobile? I tried on the Apple site and it's telling me to call or go to T-Mobile.
Do you have a current installment plan with TMO ?

If so, you have to go thru TMO site - not Apple. The EIP must be half paid off in order to upgrade.

My wife has TMO and she went thru TMO - TMO site opened up 7 minutes before Apple's site this morning....
 

Coleman2010

macrumors 68000
Original poster
Oct 9, 2010
1,944
173
NYC
Do you have a current installment plan with TMO ?

If so, you have to go thru TMO site - not Apple. The EIP must be half paid off in order to upgrade.

My wife has TMO and she went thru TMO - TMO site opened up 7 minutes before Apple's site this morning....
Yes I do have current installment plan.
 

briankeith513

macrumors 6502a
Feb 6, 2011
995
172
Atlanta, GA
Do you have a current installment plan with TMO ?

If so, you have to go thru TMO site - not Apple. The EIP must be half paid off in order to upgrade.

My wife has TMO and she went thru TMO - TMO site opened up 7 minutes before Apple's site this morning....
If you upgrade, and the EIP is half paid off, and you have the go5G Next, should you also get the $1000 promo? If so, how? I have been told multiple, differing rules by various Tmobile reps.
 
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