Ever since upgrading to the most recent iOS my battery has been really bad. I've had my 4S since launch day so almost 11 months now. I can hardly last 8 hours without the battery completely draining from 100 to 0. Can the Apple Store still replace my phone?
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Can the Apple Store replace my phone?
- Thread starter Cursayer
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It will be free as long as you're still under warranty.
Go to this page below and check to see when your Applecare expires and go in before it does obviously.
https://selfsolve.apple.com/GetWarranty.do
Repairs and Service Coverage: Active
Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.
= Valid AppleCare?
Yes, you're good.
Click "See Your Service and Support Coverage" link and it will show you the expiration date.
I came in to the store with the same problem and the genius stared pulling all this BS as to what the problem was and when I caught him out he became aggressive and I had to complain. Hopefully OP'S experience is better...
Hope he gets a better one, some of them are not that helpfull and will give you excuses why they dont want to replace your faulty device.
What do you do in those 8 hours? If its under heavy use that that may be right (although that would have to be EXTREMELY heavy).
Trust me....9 out of 10 times the PHYSICAL BATTERY is not the cause. Could it be other hardware? Absolutely, but the physical battery is rarely the cause.
Can the Apple Store replace my phone?
Yes, the Apple Store can do almost anything. Will they is the question. Talk nice to them and wonders can happen, especially if it is under warranty.
Yes, the Apple Store can do almost anything. Will they is the question. Talk nice to them and wonders can happen, especially if it is under warranty.
I got it replaced the first time after about a 15 minute consultation with the genius, then after using the replacement for about 20 minutes I realized the vibrate was really off and making a very annoying sound so I had to book another appointment almost 2 hours later (only available one) and they replaced it for a second time. Not a fun experience but at least I got my battery replaced for free.
Yes I had tried restoring previously, no effect on the battery.
No I wasn't using it heavily either,
Yes I had tried restoring previously, no effect on the battery.
No I wasn't using it heavily either,