Can the Apple Store switch an individual plan to a Family plan?

Discussion in 'iPhone' started by Felder71, Jun 25, 2009.

  1. Felder71 macrumors member

    Joined:
    Aug 26, 2008
    #1
    I've called two separate stores and the phone representative didn't think they could do this, so I was wondering if anyone here had experience.

    I have an individual plan and I want to add my wife and get her an iPhone. So, can we go to the Apple Store, have them switch the individual plan to a family plan, and then add the iPhone to that new second line? Anyone else have success with that. Thanks for any info you can provide.
     
  2. dave006 Contributor

    dave006

    Joined:
    Jul 3, 2008
    Location:
    Just West of East
    #2
    Your best bet is to just go to the Apple store and have them start a new individual line for your wife. To make it easy just open the new line in your name, it will be added to your AT&T Account even though it is on a different contract. It will make the next step easier and faster if both lines are on the same AT&T Account, under your name.

    Once you get the iPhone 3G and the line, you just call AT&T Customer Care and have the lines merged into a single FamilyTalk rate plan. There is no extra cost and it is a very easy process. It will not affect your contract or her new contract. Each line on a FamilyTalk rate plans has an individual contract term.

    Dave
     

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