Can the original owner still cancel AppleCare and receive refund after ownership transfer?

Discussion in 'MacBook Pro' started by pathofwind, Nov 20, 2016.

  1. pathofwind macrumors newbie

    pathofwind

    Joined:
    Nov 14, 2016
    #1
    Hi all,

    I am buying a used Macbook pro off craiglist that still has 1 year left in AppleCare.
    The owner said he can transfer the ownership to me.
    He bought the macbook off Apple store so the receipt is electronic but he will print it out for me too.

    I was wondering if he can still cancel the AppleCare and receive refund for it after transferring the ownership. Because in that case I will be doomed.
    Based on https://support.apple.com/en-us/HT202704, technically he only needs the following to cancel it(which he has on the electronic receipt!):
    - serial number
    - applecare number
    - receipt

    Have anyone encountered such problems before? Is there anything I can do to prevent this from happening? Or do I just need to take a leap of faith and wish that that doesn't happen? (Not that I don't believe in people. I just like to be more cautious.)

    Thanks-
     
  2. PaulWog Suspended

    Joined:
    Jun 28, 2011
    #2
    If you're worried about that, make sure that he provides you with proof that he is the original purchaser. If he's reselling a stolen Macbook, then you could also be screwed.
     
  3. BasicGreatGuy Contributor

    BasicGreatGuy

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    In the middle of several books.
    #3
    Nothing you can do to prevent it 100% if he is the original owner. Even if he were to give you the receipt, he could have another printed copy of it to submit to Apple.
     
  4. maflynn Moderator

    maflynn

    Staff Member

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    Location:
    Boston
    #4
    Yes of course he can, and he'll get a prorated refund. You'll then need to fight with apple to show that he actually transferred the warranty.

    There used to be a process within apple to transfer AC warranties, if that's still around, it could be helpful.
     
  5. pathofwind thread starter macrumors newbie

    pathofwind

    Joined:
    Nov 14, 2016
    #5
    Thanks. I'm pretty sure he' the original purchaser since he has the electronic receipt.
    --- Post Merged, Nov 20, 2016 ---
    Yikes, that's sad. Leap of faith it is then. I shall believe in humanity. Thanks!
     
  6. Nde macrumors 6502a

    Nde

    Joined:
    Feb 12, 2008
    Location:
    Los Angeles, CA
    #6
    As Paul has stated. Only the original buyer of the AppleCare would have the registration information. There is a set of numbers from AppleCare that registers the MacBook. So the owner would have it. I think it's called entitlement number.

    I sold iPhone and MacBook on eBay. I always screenshot the AppleCare email with the entitlement number. Blocking off the entire set but show half of the nimber as a proof that I'm the original owner. Perhaps your CL person can do that for you.

    Bring a friend to pickup your MacBook. I have done local pickups before. I got robbed while walking back to my car at the mall. So the theif took my money and the iPhone. Never done local pickip for me after that.
     
  7. maflynn Moderator

    maflynn

    Staff Member

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    #7
    That's when things usually go south ;)

    Here's the link I found about transferring AC.
    https://support.apple.com/en-us/HT202712

    With one year left, the seller may be a bit hesitant to go through the hassle of doing that
     
  8. BasicGreatGuy Contributor

    BasicGreatGuy

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    #8
    Is this a purchase off Craigslist? Do you know what to look for when it comes to buying used Macs? What kind of machine is he selling?
     
  9. pathofwind thread starter macrumors newbie

    pathofwind

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    Nov 14, 2016
    #9
    Sorry to hear about your incident! Yes, I plan to do the pickup at a starbucks as suggested in many threads.
     
  10. BasicGreatGuy Contributor

    BasicGreatGuy

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    #10
    Sage advise bout bringing a friend. Even better if the deal can be done at the local police station.
     
  11. legioxi macrumors 6502a

    Joined:
    Mar 2, 2013
    #11
    Yeah this is what I do now. Some of them have areas in their lobby, some have areas immediately in front marked for CL transactions. All surrounded with cameras and lots of cops walking to and from.

    I used to meet at the mall but there was a rash of killings in the news not long ago related to CL meets.
     
  12. pathofwind thread starter macrumors newbie

    pathofwind

    Joined:
    Nov 14, 2016
    #12
    Thanks! I am buying a Macbook Pro Mid 2014 15" base model (16GB/2.2GHz/256GB SSD) for $1300. I saw the 2016 in store yesterday and it looked super slick. I was hella tempted but I ultimately decided to wait for a year or two due to price concern. TBH I am very skeptical about the tb too. I like the fn keys as it is.

    I've looked at a bunch of threads so I think I know what to look for. Apple diagnostic, coconutBattery, pixel test, check for dents/sound/usb/headphone jack etc. Based on the back and forth with the CL person, he seemed really nice so I'm not too worried.
    --- Post Merged, Nov 20, 2016 ---
    I will try to bring my friend with me. Wow dint know about the police station. Thanks for the info, I will look it up.!
     
  13. BasicGreatGuy Contributor

    BasicGreatGuy

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    #13
    Price looks good although if it has had some kind of water damage or some other hidden (accidental damage) problem, you may not be able to tell with the standard look over. Something to consider with that kind of money.

    Have you taken a look at the Apple refurbished store? They usually have a good selection of used 15" although at the moment, I only see one. Macs come with the standard warranty from their store. If you are patient and check regularly, you may find a good deal that will also give you real peace of mind.
     
  14. pathofwind thread starter macrumors newbie

    pathofwind

    Joined:
    Nov 14, 2016
    #14
    Thanks a lot! Ya I saw that. I feel that everyone's buying the old models after reading the negativity towards 2016 lol. Also, the tax kind of kill the deal for me.

    I didn't wanted to bring this up as it might complicate my question but I'm actually in Japan now and I will only return to the States in a few months. (Or else I would probably wait for the 2015 price to drop on bhphotovideo or Amazon or ebay.)

    My 2012 MBA is dying so I need a replacement really soon. The problem with Japan is that you can only get US Keyboard through AppleStore online customization. I didn't know it at first but *ALL* the refurbished products are with Japanese keyboards only! They used to allow keyboard customization on refurbished Macbooks but somehow they no longer do. It took me a few days to find this particular build with a US keyboard. I was hoping for a 2015 512GB with m370x but well.... given my situation I had to go for this one. :p
     
  15. BasicGreatGuy Contributor

    BasicGreatGuy

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    #15
    I hope the transaction goes well for you.
     
  16. pathofwind thread starter macrumors newbie

    pathofwind

    Joined:
    Nov 14, 2016
    #16
    Thanks!
     
  17. bevsb2 macrumors 65816

    Joined:
    Nov 23, 2012
    #17
    I recently sold an Apple Watch on eBay with 8 months of Apple Care remaining. I don't have the original receipt and called Apple support. There is proof of purchase online that can be printed with date, but what the representative I spoke to said I should do was transfer the ownership to the new owner and sent a form by e-mail to do that. It requires the phone number of the new owner in addition to name and e-mail. I gave this information to the new owner who hasn't requested that I do this or provided a phone number and of course I would not cancel the Apple Care, but it's certainly a good idea for protection of the buyer.
     
  18. BenTrovato macrumors 68030

    BenTrovato

    Joined:
    Jun 29, 2012
    Location:
    Canada
    #18
    I recently sold a MBP that had extended warranty. The purchaser asked me to call Apple to transfer the warranty to his name. While on the phone with Apple, the rep told me this is no longer necessary as the warranty stays with the serial number, not with the person. I transferred it to his name anyway and would probably ask a seller to do the same if I was buying.
     

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