Can this be fixed!? Bent 5k housing and cracked screen :(

Discussion in 'iMac' started by sadiemay, Nov 2, 2015.

  1. sadiemay macrumors newbie

    sadiemay

    Joined:
    Nov 2, 2015
    #1
    I have cried :(
    5k feel off table and the side hit a chair which is what actually bent the housing and cracked the screen.
    Does anyone know if it's possible to fix the screen!? image.jpg
     
  2. iTiki macrumors 6502

    Joined:
    Feb 9, 2007
    Location:
    Maui, Hawaii
    #2
    Maybe your homeowner insurance will cover your loss or if you bought it with a credit card that might cover your damage.
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    No, you're only option is to get it repaired (replaced) by apple and that will be pricey no doubt.

    Bummers man :(
     
  4. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #4
    I also would try this. Totally stinks, OP, sorry it happened.
     
  5. Sirmausalot macrumors 6502a

    Sirmausalot

    Joined:
    Sep 1, 2007
    #5
    Homeowners insurance. Best choice. If it was a recent purchase, then some credit cards cover this sort of thing. Also, the glass is replaceable. But does the computer even work and can the housing be bent back straight for the glass without further damaging the computer? So yes, the screen can be replaced, but it depends on the other damage. (not saying I recommend turning it on in it's current condition)
     
  6. sadiemay thread starter macrumors newbie

    sadiemay

    Joined:
    Nov 2, 2015
    #6
    i'm going to guess that homeowners would be a no go since i don't have contents covered.. and it did get turned on, and works fine actually. would just love to get the screen fixed, it's fairly new to me and i haven't even gotten to use it much yet....
     
  7. Sirmausalot macrumors 6502a

    Sirmausalot

    Joined:
    Sep 1, 2007
    #7
    Check out this typical 90 day purchase protection from Am Ex (many card have it) https://www.americanexpress.com/us/content/card-benefits/purchase-protection.html

    And don't guess homeowners is a no go. Call them!!!! And make sure your policy is 'replacement value' for fire, flood, etc, not just depreciation value.
     
  8. sadiemay thread starter macrumors newbie

    sadiemay

    Joined:
    Nov 2, 2015
    #8
    i didn't use a credit card.. i used my debit card..

    and i'm sorry i don't guess i'm understanding about homeowners insurance. if i have replacement value how will they cover it considering it was just an accident and not damaged through any kind of disaster? although i still don't see how that would work anyway without contents being covered :/
     
  9. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #9
    If you have insurance, call the agent and ask. Nobody here can do anything more than guess what's in your policy.
     
  10. magbarn macrumors 68000

    Joined:
    Oct 25, 2008
    #10
    Unfortunately starting with the 2012 iMac the glass and the lcd are now bonded together and have to be replaced together. I cracked my 2012 iMac screen and Apple told me it would cost $750 or so to repair it. I decided just to learn to ignore the crack. Yours looks more serious so you may decide just to eat the cost.
     
  11. sadiemay thread starter macrumors newbie

    sadiemay

    Joined:
    Nov 2, 2015
    #11
    i'm not asking anyone to guess what my policy is. i was stating to one of the kind people that suggested using that what my dilemma is, and why i don't understand. to him specifically. and as far as being here, my question originally was if anyone knows if the screen could be fixed, which is what somebody here could answer, if they know.
     
  12. sadiemay thread starter macrumors newbie

    sadiemay

    Joined:
    Nov 2, 2015
    #12

    oh no. thanks for the insight!
     
  13. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #13
    It's most likely that the repair will require replacement of the screen, glass, and housing. It will be an extremely expensive repair. The LCD is likely the single most expensive component in the computer.
     
  14. sadiemay thread starter macrumors newbie

    sadiemay

    Joined:
    Nov 2, 2015
    #14
    that's so upsetting!
     
  15. elmateo487 macrumors 6502a

    Joined:
    Jun 12, 2008
  16. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #16
    Sorry -- looks like a "total loss" to me. The cost of replacement parts and labor probably approach or exceed the cost of a new computer...
     
  17. cbrand493 macrumors 6502

    Joined:
    May 19, 2015
    Location:
    Perth, Australia
    #17
    I'd also like to know how an iMac falls off a table, hits a chair and gets damaged like that.
     
  18. merkinmuffley macrumors 6502a

    Joined:
    Dec 3, 2010
    #18
    I think that one is a loss and not repairable. Replacement is the only option. It's probably sellable on EBay to someone looking for parts, allowing you to recover some of your loss.
     
  19. elmateo487 macrumors 6502a

    Joined:
    Jun 12, 2008
    #19
    $750 != New iMac
     
  20. cbrand493 macrumors 6502

    Joined:
    May 19, 2015
    Location:
    Perth, Australia
    #20
    That's just for the damaged display. The casing is also damaged and there is no guarantee that the internal components aren't damaged either.
     
  21. robotica macrumors 6502a

    robotica

    Joined:
    Jul 10, 2007
    Location:
    Edinburgh
    #21
    Take it to apple and find out how much a repair would be.
    Might be reasonable??
     
  22. iemcj macrumors 6502

    iemcj

    Joined:
    Oct 31, 2015
    #22
    Have you tried turning it off and then back on again? eh oh
     
  23. laudern macrumors 6502a

    Joined:
    Jan 5, 2011
    #23
    Maybe if you move all of your desktop icons and folders to the left of the screen you won't even notice/use that side of the screen anymore.
     
  24. kødskjold macrumors member

    Joined:
    Oct 21, 2015
    #24
    This is why the thin/light desktop craze is ridiculous. If the table gave out that's one thing, but if it was pulled/pushed off the table - that's a lot easier to do when it is built like a cracker. Let's make Jony Ive pay for it - he can afford it. ;)
     
  25. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #25
    iMacs are thin, but I'd hesitate to call them light. It takes a LOT of effort to push an iMac off a desk, especially a 5k model.
     

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