Can u take a jailbroken iPod touch back to the apple store?

Discussion in 'Buying Tips and Advice' started by jake020793, Nov 1, 2009.

  1. jake020793 macrumors newbie

    Joined:
    Oct 30, 2009
    #1
    My iPod touch 2g is playing up. It's the second generation and jailbroken. When I go on safari it crashes on keyboard and goes back to home. I want to take it to apple store to sort out. I've had it since July and I got the box and everything so I assume it's still under warranty. Can I just take it back? Or will they point out it's jailbroken.

    Thanks
     
  2. lostless macrumors 6502

    Joined:
    Oct 22, 2005
    #3
    Jailbreaking voids your warranty, so no apple will not help you. Sounds like a software glitch and the only way to fix it is to restore the firmware, which is what apple would do even if you didn't jailbreak.
     
  3. finnschi macrumors 6502

    Joined:
    Dec 30, 2008
    Location:
    Hamburg, Germany
    #4
    +1

    just open itunes and press "restore" if it still does not work, bring it back apple wouldn't know that its jailbroken :rolleyes:
     
  4. nufanec macrumors regular

    Joined:
    Sep 10, 2005
    #5
    Heh...

    Yeah, you can take it to them. They will restore it to a non jailbroken state and it will work. The same as if you did it at home as it is a software issue with your jailbroken install or your user data. Restoring to a known good version of the software and setting it up as a new device will fix that.
     
  5. iWoz macrumors 6502a

    iWoz

    Joined:
    Jan 12, 2009
    Location:
    East Midlands, U.K
    #6
    +2 to the restore!! They would just laugh at you if you took it to them jailbroken!
     
  6. cfitz7111 macrumors 6502

    Joined:
    Jun 8, 2008
    #7
    My guess is that it is crashing BECAUSE its jailbroken if you restore it, I doubt the Apple store will find a problem. Then you will break your iPod it will crash again.
     
  7. HBOC macrumors 68020

    Joined:
    Oct 14, 2008
    Location:
    SLC
    #8
    I took back an iPhone JB'd before. No probs, but ofcourse i didn't have crazy stuff on there that would call attention...but that was on accident.. restore before going back in
     
  8. MMM.PWR macrumors 6502

    MMM.PWR

    Joined:
    Sep 21, 2009
    Location:
    Chicago
    #9
    Can apple tell if a phone has been JB'd after being restored?
     
  9. HBOC macrumors 68020

    Joined:
    Oct 14, 2008
    Location:
    SLC
    #10
    they have an idea, but not positive. They can pull up info logs of some sort...
     

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