Can you exchange black iPhone for white one at AT&T within 30 days?

[themkook]

I got my black iPhone 5 on launch day at AT&T.

Can I exchange it for a white one within 30 days of purchase? If so, any special requirements (restocking fee, etc...)

 

[maflynn]

You have 30 days and if its opened you have to pay a restocking fee 10%

 

[themkook]

No questions asked? You pay the 10% and they give you the white model?

 

[dave006]

I got my black iPhone 5 on launch day at AT&T.

Can I exchange it for a white one within 30 days of purchase? If so, any special requirements (restocking fee, etc...)

No questions asked? You pay the 10% and they give you the white model?

AT&T allows you one device exchange within your first 30 days. It is clearly stated. It does not matter if you purchased online or at the local AT&T Corp retail location. The only issue is finding a store with stock of the whie iPhone that you want.

There is a $35 restocking fee that may be charged if you opened your iPhone 5. There is no fee if you did not open the sealed package and return / exchange within the first 30 days.

Here is the official AT&T reference with the details:

http://www.att.com/shop/wireless/returnpolicy.html?#fbid=CA7s5RIevU_?tab2

Dave

 

[Myiphone7]

You have 30 days and if its opened you have to pay a restocking fee 10%

Yep