I bought an Ipod (30 GB) Black Last week when I bought my macbook pro. The ipod is constantly losing its charge...sometimes it cuts on and I hear music but the screen is completely blank. Also, my macbook pro does notice it sometimes. I have never dropped it or anything and I have it in a hard protective case. I am going to try and exchange it and I wanted to know if I needed the box the Ipod came in or if I can just bring the Ipod? Also, how is Apple with these kinds of exchanges..are they pretty lenient? Is it even possible to walk in and exchange it? Oh yea, I bought it at an apple store.