Ok so my MBP arrived DOA, and I'm waiting for a new one to be delivered. I had to wait for my dead MBP to reach apple before they would order me a new one, then wait for it to be bult (CTO -160g HDD), then wait for shipping. I realise all electronic appliances have a % that arrive DOA. I dont want to get into that - that's what the C2D MBP QC thread is about. What I want to know is, do I have any chance of getting apple to sweeten the deal for me? (they have after all delivered me a faulty computer and wasted a lot of my time). Has anyone had any success getting priority shipping? an upgrade of any sort? anything thrown in to the deal at all? what if my next one is also DOA or has "issues"?