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Can you lift up the keys to clean below? If so how?

fluidedge

fluidedge

macrumors 65816
Original poster
Nov 1, 2007
1,365
16
A few of my keys are getting very hard to press, they still just about work but I get the feeling there is something trapped beneath them that is causing them to no longer depress down fully. What should I do, can you remove the key caps or should I take this machine in to the genius bar to take a look at (still within 90 days of purchase!)
 
The small tabs, two per side, that lock the butterfly mechanism into place are extremely fragile though. You can remove it, but it's at your own risk and I would say you are likely to damage it.
 
Didn't damage mine. Didn't manage to fix the issue though either, so it's off to the Apple Store for me at some point to get my period key working correctly.
 
strange, my period key is also sticky. lmk if apple store is able to sort you out
 
I think trying to do this is a recipe for disaster. While it may be possible to extricate the keys from the keyboard, I think you're playing with fire and risking damage. Just my two cents.
 
tomashi said:
and now it's not sticking anymore. i didn't do anything,really odd.
Click to expand...
I had this happen with two keys, enter and I believe period. I took it to the Genius Bar after a weekend of it occurring... and it quit the moment I opened my laptop for them. Worked flawlessly then. The tech still took my laptop in the back to pull off the keys and clean them.
 
Does that mean they're fixing these if there is an issue now rather than just swapping the machine out?

I've been dragging my feet going into an Apple Store because I don't want them to swap mine out — I've got some decals on it and I don't want to have to find new ones to replace them. I just put them on!!!
 
Eric8199 said:
Does that mean they're fixing these if there is an issue now rather than just swapping the machine out?

I've been dragging my feet going into an Apple Store because I don't want them to swap mine out — I've got some decals on it and I don't want to have to find new ones to replace them. I just put them on!!!
Click to expand...

I'm sure it is still 50/50, with some stores replacing them and some trying to repair them. I'm with you....just try to fix mine first. If in the process they break it or cannot repair it then replace it.
 
Eric8199 said:
Does that mean they're fixing these if there is an issue now rather than just swapping the machine out?

I've been dragging my feet going into an Apple Store because I don't want them to swap mine out — I've got some decals on it and I don't want to have to find new ones to replace them. I just put them on!!!
Click to expand...
Swapping the computer was not an option mentioned when I was there. Worst case was replacing the keyboard. Unsure how they would do that, I was under the impression the battery is glued in there blocking it. I'm not sure though.
 
legioxi said:
Swapping the computer was not an option mentioned when I was there. Worst case was replacing the keyboard. Unsure how they would do that, I was under the impression the battery is glued in there blocking it. I'm not sure though.
Click to expand...

in my case, they swapped it out in store. They did not even offer to ship it off (which I would not have done).
 
I took a sticking space bar in and Apple replaced the machine (took a while since I originally purchased it at Best Buy). Have seen the same issue with the 'h' key today. I think dirt is getting in the works and causing the issue. Anybody tried either a small vacuum or compressed air?
 
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