Can you rebuy applecare if it was cancelled but still 60 days since phone was purchased?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by Farrellcollie, Oct 11, 2018.

  1. Farrellcollie macrumors 6502

    Joined:
    Apr 23, 2011
    #1
    I am buying an iphone xmax from swappa. The seller has applecare on it but is paying monthly and wants to cancel it. I am trying to figure out if I can purchase applecare again once I get the phone. I cannot find an answer from the apple support site faqs
     
  2. chscag macrumors 68040

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #2
    Have him transfer the Applecare to you. It also sounds like your seller is paying for the phone monthly. Be very careful with that transaction. ;)
     
  3. Farrellcollie thread starter macrumors 6502

    Joined:
    Apr 23, 2011
    #3
    the question is how to transfer the applecare to me when it is not already paid in full and the payments are tied to his id
     
  4. benmrii macrumors 65816

    benmrii

    Joined:
    Nov 14, 2007
    Location:
    FL
    #4
    I can't give you a 100% answer, but the best advice I can give is to contact AppleCare directly - do so under the plan of the phone you are buying if you have to - and speak with them about the best way to go about it. Get the person's name and record the time you called so that you have a record of the answer. Also, double check with them when the original purchase date was, in case the seller is mistaken.

    If I had to make an educated guess, though, after working for Apple in tech support for years, I would say that what you're describing should be fine. The one thing I have never seen Apple make an exception for is purchasing AppleCare past the deadline. I remember once an ex-employee spending hours at the Genius Bar on the phone, escalated all the way up the chain, and he got nowhere, all because he was one day past the deadline.

    Bottom line: if you're within the deadline, you should be fine, but the canceling and transferring of ownership could be tricky, so it's worth hearing it from them to be sure.
     

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3 October 11, 2018