Can you return an Apple Store online purchase to a store?

Discussion in 'Mac Basics and Help' started by Paulywauly, Jan 1, 2013.

  1. Paulywauly macrumors 6502a


    Sep 26, 2009
    Durham, UK
    Title says it all really.

    Sorry for the really basic question but i couldn't find an answer to this. Thanks
  2. drossad macrumors regular

    Jun 27, 2008
    I am not sure about smaller items and peripherals, but in my experience you can't return a Mac or iPad purchased online to a store. You must ship it back to return it.
  3. Bob Coxner macrumors 6502a

    Mar 24, 2011
    Bring your item to an Apple Store

    You can always return the item(s) to any U.S. Apple Retail Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator.

    Note: An iPhone purchased on the Apple Online Store is ineligible for return to an Apple Retail Store.

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