Can you return an iPhone if the shrink wrap has been opened?

[andyACEcandy]

I have an iPhone 6 coming this Friday but really have my eyes set on the 6+... However, I'd love to be able to open the box and play with the 6 for a little to test it out.

Does this nullify my ability to return it to the Apple store? Assuming so... but just wanted to confirm.

 

[Gathomblipoob]

I have an iPhone 6 coming this Friday but really have my eyes set on the 6+... However, I'd love to be able to open the box and play with the 6 for a little to test it out.

Does this nullify my ability to return it to the Apple store? Assuming so... but just wanted to confirm.

You can still return it after using it.

 

[andyACEcandy]

You can still return it after using it.

Really? Innnnnnteresting... that seems strange to me haha

 

[baummer]

14 days though I believe to return.

 

[001self]

Restocking fee is applied if seal is broken.

 

[Apple fanboy]

Really? Innnnnnteresting... that seems strange to me haha

In the UK, you can use it for 14 days then return it. Only if you order online though. Here it's called the distance selling act.

 

[BlueGoldAce]

Restocking fee is applied if seal is broken.

Only if you bought it from a carrier.

There is NO restocking fee if you bought it from apple.

 

[legioxi]

Restocking fee is applied if seal is broken.

Depends on where you bought it. Also some CCs (like AMEX) will refund restocking costs.

 

[andyACEcandy]

Bought it from Apple's website last Friday. I'm gonna be SO tempted to open it when it gets to my door this week...

 

[Zxxv]

In the UK, you can use it for 14 days then return it. Only if you order online though. Here it's called the distance selling act.

Distant selling act is only for 7 days. Apple are being generous and offering above the UK law.

If you bought an iPhone online you can't return it to a store because they are separate entities.

As far as I know the 14 day return period also applies to stuff bought in an apple store.

 

[C. Robert]

Restocking fee is applied if seal is broken.

Apple doesn't charge a restocking fee, at&t does.

 

[Apple fanboy]

Distant selling act is only for 7 days. Apple are being generous and offering above the UK law.

If you bought an iPhone online you can't return it to a store because they are separate entities.

As far as I know the 14 day return period also applies to stuff bought in an apple store.

Wrong. It was changed in July of this year. It's 14 days from when you receive it. Apple are doing nothing above and beyond.

 

[mantan]

Bought it from Apple's website last Friday. I'm gonna be SO tempted to open it when it gets to my door this week...

I probably will. Bought the 6 thinking the 6 plus was too big. But after watching more videos and playing with other devices, I regret not considering the bigger model. I really wish the 6 was 5.0-5.1, that seems like the sweet spot for me.

My current plan is to hold off unboxing on Friday until I play with both in the store. But I'm sure I'll give in and open it up.

 

[Zxxv]

Wrong. It was changed in July of this year. It's 14 days from when you receive it. Apple are doing nothing above and beyond.

Apple have always had 14 days


still says 7 days here http://www.which.co.uk/consumer-rights/regulation/distance-selling-regulations#link-3

and yep here 14 days http://www.which.co.uk/consumer-rights/problem/i-want-to-return-something-bought-online-

 

[edlex]

I brought back an unopened 16gb rMini to my local apple store to exchange for a 32gb version and even though it wasn't opened they had to open it anyway to check the contents. Apparently it's policy.

 

[andyACEcandy]

I brought back an unopened 16gb rMini to my local apple store to exchange for a 32gb version and even though it wasn't opened they had to open it anyway to check the contents. Apparently it's policy.

So it sounds like I can open and use it then...

 

[GeniusJon]

I brought back an unopened 16gb rMini to my local apple store to exchange for a 32gb version and even though it wasn't opened they had to open it anyway to check the contents. Apparently it's policy.

Some people replace the iPad with a similarly weighted objected and resealing it. That's why.

 

[Jordan921]

I have an iPhone 6 coming this Friday but really have my eyes set on the 6+... However, I'd love to be able to open the box and play with the 6 for a little to test it out.

Does this nullify my ability to return it to the Apple store? Assuming so... but just wanted to confirm.

Yes you will still be able to return it within the return period of 14days.

 

[meagain]

I talked to Apple about trying to change my order to in store pickup and they 'suggested' I open it. And yes I might swap for the 6+. But I plan on hitting the store without opening it and hoping I can make the decision without opening it. Only out of courtesy?

 

[realeric]

14 days though I believe to return.

Don't abuse the 14 days return policy. It's for signal reception test, not for enjoying something you are not going to buy.