Can you return an online ordered iPhone to an Apple store?

Discussion in 'iPhone' started by iphone joe, Sep 28, 2015.

  1. iphone joe macrumors regular

    iphone joe

    Joined:
    Feb 10, 2011
    Location:
    NY
    #1
    Can you return an online ordered iPhone to an Apple store or does it have to be mailed back?
     
  2. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
  3. iphone joe thread starter macrumors regular

    iphone joe

    Joined:
    Feb 10, 2011
    Location:
    NY
    #3
    Would they allow an exchange?
     
  4. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
    #4
    If they have stock, yes.
     
  5. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #5
    If you ordered it from Apple you can return it to the store.
     
  6. derekmess macrumors member

    Joined:
    Aug 19, 2014
    #6
    If they don't have it in stock can stock be ordered and would this allow me to just keep my defective one until it arrives?
     
  7. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
    #7
    If you wanted the same model and they were out of stock that is something they would probably let you do. If you wanted an exchange they may make you return it and reorder. I am not 100% sure on that and it may even vary store to store.
     
  8. meikdunj macrumors member

    Joined:
    May 21, 2015
    #8
    I tried to return an item ordered online recently to my local Apple Store and they wouldn't accept it. It had to be mailed back for a refund.
     
  9. Jigga macrumors 6502

    Joined:
    Jun 11, 2009
    #9
    US Apple stores will take back Apple.com orders.
     
  10. sdyoyo macrumors member

    Joined:
    Dec 15, 2006
    #10
    I went to one store, and they wouldn't accept it, then drove to another one, and they took it back.
     
  11. karmatourer macrumors 6502a

    karmatourer

    Joined:
    Oct 18, 2011
    Location:
    In my house
  12. Eileen89 macrumors 65816

    Joined:
    Aug 12, 2014
    #12
    I ordered the Rose Gold 6S Plus from Apple on preorder day. I returned it on Saturday to the Apple Store in the mall because I didn't care for the color. They took it back and gave me a full refund.
     

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