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iPad Can you take out Applecare+ after getting a replacement?

A

allistera

macrumors regular
Original poster
Sep 17, 2012
183
57
Hi Guys,

Recently got a crack running down my iPad Air Screen - Not sure how it happened but just got to deal with it. Got an appointment with a genius on monday, I noticed I will need to pay Apple £256 to get a replacement as I stupidly forgot to take out applecare+ within 30 days.

My Question: can I take out apple care+ on this new iPad they will be giving me? Or is it still tied to the previous iPad purchase date.

Thanks!

PS, Really recommend anyone one to get applecare+ on any apple product.
 
It is tied to your previous iPad purchase date. What they do is transfer your remaining warranty to the replacement. I do not think you can add AC+ for replacement, you can ask the Genius. Maybe you'll get lucky and they will do a courtesy replacement :)
 
blarivee said:
It is tied to your previous iPad purchase date. What they do is transfer your remaining warranty to the replacement. I do not think you can add AC+ for replacement, you can ask the Genius. Maybe you'll get lucky and they will do a courtesy replacement :)
Click to expand...

I exchanged my iPad once and then went back and added Apple Care. As long as you haven't caused any damage they should let you add AC to any device as long as it is within the window to add it.
 
TWO2SEVEN said:
I exchanged my iPad once and then went back and added Apple Care. As long as you haven't caused any damage they should let you add AC to any device as long as it is within the window to add it.
Click to expand...

Just not the + version.
 
allistera said:
Hi Guys,

Recently got a crack running down my iPad Air Screen - Not sure how it happened but just got to deal with it. Got an appointment with a genius on monday, I noticed I will need to pay Apple £256 to get a replacement as I stupidly forgot to take out applecare+ within 30 days.

My Question: can I take out apple care+ on this new iPad they will be giving me? Or is it still tied to the previous iPad purchase date.

Thanks!

PS, Really recommend anyone one to get applecare+ on any apple product.
Click to expand...

How long ago did you purchase the iPad? You have one year from the purchase date to get Apple Care. You also have one year from the purchase date to get Apple Care.
 
Hookemfins said:
How long ago did you purchase the iPad? You have one year from the purchase date to get Apple Care. You also have one year from the purchase date to get Apple Care.
Click to expand...

Unless something has changed since I bought my Air it is 30 days on the iPad and a year on the Apple computers.
 
Hookemfins said:
How long ago did you purchase the iPad? You have one year from the purchase date to get Apple Care. You also have one year from the purchase date to get Apple Care.
Click to expand...

Yeah I got it around release date, so sep time. Although it wouldn't make much difference if I got normal AppleCare as it doesn't cover accidental damage (What they might deem it to be). Only AppleCare+ covers this, and it needs to be purchased within 30 days.

Here is hoping they do a courtesy replacement, but judging from what I read online I shouldn't hold my breath as this is rarely done.
 
allistera said:
Yeah I got it around release date, so sep time. Although it wouldn't make much difference if I got normal AppleCare as it doesn't cover accidental damage (What they might deem it to be). Only AppleCare+ covers this, and it needs to be purchased within 30 days.

Here is hoping they do a courtesy replacement, but judging from what I read online I shouldn't hold my breath as this is rarely done.
Click to expand...

I am pretty sure there is no AppleCare anymore and only AppleCare+ exists now, at least in the U.S. I could be wrong though.
 
TWO2SEVEN said:
Unless something has changed since I bought my Air it is 30 days on the iPad and a year on the Apple computers.
Click to expand...

This, I forgot to mention 30 days restriction. I asked Apple chat and they suggested to call AppleCare number and review the options. I think they still offer AppleCare on the phone but for AppleCare+, like you said 30 days.
 
allistera said:
Yeah I got it around release date, so sep time. Although it wouldn't make much difference if I got normal AppleCare as it doesn't cover accidental damage (What they might deem it to be). Only AppleCare+ covers this, and it needs to be purchased within 30 days.

Here is hoping they do a courtesy replacement, but judging from what I read online I shouldn't hold my breath as this is rarely done.
Click to expand...


That is brand new information. I'm glad I found out now as my GF just bought an iPad Air New Years Day.

What I would do in your situation is to call Apple Care up and and explain that you didn't know that AC policy had changed to AC + and to 30 days after purchase instead of 1 year as in the past. Try to sweet talk them into it. It can't hurt. :)
 
allistera said:
Yeah I got it around release date, so sep time. Although it wouldn't make much difference if I got normal AppleCare as it doesn't cover accidental damage (What they might deem it to be). Only AppleCare+ covers this, and it needs to be purchased within 30 days.

Here is hoping they do a courtesy replacement, but judging from what I read online I shouldn't hold my breath as this is rarely done.
Click to expand...

I believe this is correct. After 30 days you can't get accidental damage coverage.

----------
Hookemfins said:
That is brand new information. I'm glad I found out now as my GF just bought an iPad Air New Years Day.

What I would do in your situation is to call Apple Care up and and explain that you didn't know that AC policy had changed to AC + and to 30 days after purchase instead of 1 year as in the past. Try to sweet talk them into it. It can't hurt. :)
Click to expand...

No, it's not. Been this way since they started selling AC+. Two2seven is wrong.
 
I bought my iPad Air at Best Buy & went straight to my local Apple Store to add AppleCare+. About 40 days or so later, some dust got under the screen. I was within the 45 day Elite return period, so I exchanged my iPad at Best Buy as the Apple Store is further away. I simply called Apple and they moved my AC+ plan to the new iPad serial number, no questions asked.
 
TWO2SEVEN said:
I am pretty sure there is no AppleCare anymore and only AppleCare+ exists now, at least in the U.S. I could be wrong though.
Click to expand...

You can still get regular AppleCare. When I went to replace my damaged iPhone the system showed I had regular AppleCare and not AppleCare+. I said that wasn't true since they didn't sell the regular AppleCare, but the employees assured me that if you ask you can still get the regular AppleCare. It's a good idea to keep your receipt, as I had done, in case there is any confusion.
 
Last edited:
For anyone wanting to know the outcome: no free replacements, they simply won't replace if the crack on the screen has an impact point, so it cost me £250 to replace.

Also you cannot take out AppleCare+ on a refub replacement.
 
dave420 said:
You can still get regular AppleCare. When I went to replace my damaged iPhone the system showed I had regular AppleCare and not AppleCare+. I said that wasn't true since they didn't sell the regular AppleCare, but the employees assured me that if you ask you can still get the regular AppleCare. It's a good idea to keep your receipt, as I had done, in case there is any confusion.
Click to expand...

What is the difference at this point?
 
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