Can you tell if this panic reset a hardware or software issue.

[ColdCase]

MacBook Air Retina 13 inch 2020 1.2Ghz 4C i7 16GB RAM, 1TB SSD.

I recently had a boot problem and applerepair replaced the logic board, touch ID sensor, and clean installed Ventura.

Every hour or two while browsing the web, reading articles, looking at FaceBook, the screen goes blank and I hear a low level hiss. A few seconds later the MBA restarts.

Does these screen shots of the error report and the crash report indicate a hardware problem? I'd hate to waste time chasing down software.

Applerepair clean installed the latest version of Ventura. I let Ventura transfer apps and data from a TimeMachine backup of the MBA that was running last year's OS. Perhaps that was a mistake, I'll have to double check that.

{"roots_installed":0,"caused_by":"macos","macos_version":"Mac OS X 13.6 (22G120)","os_version":"Bridge OS 8.0 (21P365)","macos_system_state":"running","incident_id":"1C74C1E1-0AF5-4A23-B22B-2199D7A5C397","bridgeos_roots_installed":0,"bug_type":"210","timestamp":"2023-09-26 01:07:58.00 +0000"}
{
"build" : "Bridge OS 8.0 (21P365)",
"product" : "iBridge2,15",
"socId" : "8012",
"socRevision" : "10",
"incident" : "1C74C1E1-0AF5-4A23-B22B-2199D7A5C397",
"crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",
"kernel" : "Darwin Kernel Version 23.0.0: Thu Aug 17 20:55:28 PDT 2023; root:xnu-10002.1.11~1\/RELEASE_ARM64_T8010",
"date" : "2023-09-26 01:07:58.37 +0000",
"panicString" : "panic(cpu 0 caller 0xfffffff0212cff60): x86 CPU CATERR detected\nDebugger message: panic\nMemory ID: 0x6\nOS release type: User\nOS version: 21P365\nmacOS version: 22G120\nKernel version: Darwin Kernel Version 23.0.0: Thu Aug 17 20:55:28 PDT 2023; root:xnu-10002.1.11~1\/RELEASE_ARM64_T8010\nKernelCache UUID: 83132AB4798578E2E86BE4877CB66C17\nKernel UUID: 4D383FA8-C2B8-30E0-87FD-74DE482E481E\nBoot session UUID: 1C74C1E1-0AF5-4A23-B22B-2199D7A5C397\niBoot version: iBoot-10151.1.1\nsecure boot?: YES\nroots installed: 0\nx86 EFI Boot State: 0x16\nx86 System State: 0x0\nx86 Power State: 0x0\nx86 Shutdown Cause: 0xc1\nx86 Previous Power Transitions: 0x70604000100\nPCIeUp link state: 0x89473614\nmacOS kernel slide: 0x2400000\nPaniclog version: 14\nKernel slide: 0x000000001b058000\nKernel text base: 0xfffffff02205c000\nmach_absolute_time: 0x23521411f9\nEpoch Time: sec usec\n Boot : 0x65121609 0x000ee5d8\n Sleep : 0x65122278 0x0003484d\n Wake : 0x6512229b 0x000d7701\n Calendar: 0x65122eda 0x00069063\n\nZone info:\n Zone map: 0xffffffdc2c740000 - 0xffffffe22c740000\n . VM : 0xffffffdc2c740000 - 0xffffffdd12da4000\n . RO : 0xffffffdd12da4000 - 0xffffffdd5fa70000\n . GEN0 : 0xffffffdd5fa70000 - 0xffffffde460d4000\n . GEN1 : 0xffffffde460d4000 - 0xffffffdf2c738000\n . GEN2 : 0xffffffdf2c738000 - 0xffffffe012da0000\n . GEN3 : 0xffffffe012da0000 - 0xffffffe0f9408000\n . DATA : 0xffffffe0f9408000 - 0xffffffe22c740000\n Metadata: 0xffffffe22c7f8000 - 0xffffffe22dff8000\n Bitmaps : 0xffffffe22dff8000 - 0xffffffe22e11c000\n Extra : 0 - 0\n\nTPIDRx_ELy = {1: 0xffffffde46a61480 0: 0x0000000000000000 0ro: 0x0000000000000000 }\nCORE 0 is the one that panicked. Check the full backtrace for details.\nCORE 1: PC=0xfffffff02138650c, LR=0xfffffff0213864f8, FP=0xffffffe7612afe30\nCompressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space\nPanicked task 0xffffffde4603f8c0: 0 pages, 208 threads: pid 0: kernel_task\nPanicked thread: 0xffffffde46a61480, backtrace: 0xffffffe7614476a0, tid: 2784\n\t\t lr: 0xfffffff022252fe0 fp: 0xffffffe761447710\n\t\t lr: 0xfffffff0223806ec fp: 0xffffffe761447780\n\t\t lr: 0xfffffff02237f5f4 fp: 0xffffffe7614478a0\n\t\t lr: 0xfffffff022215628 fp: 0xffffffe7614478b0\n\t\t lr: 0xfffffff022252a1c fp: 0xffffffe761447c60\n\t\t lr: 0xfffffff0228d0fc8 fp: 0xffffffe761447c80\n\t\t lr: 0xfffffff0212cff60 fp: 0xffffffe761447cb0\n\t\t lr: 0xfffffff0212b6f40 fp: 0xffffffe761447d10\n\t\t lr: 0xfffffff0212bd908 fp: 0xffffffe761447d60\n\t\t lr: 0xfffffff0212b7978 fp: 0xffffffe761447e00\n\t\t lr: 0xfffffff0212b67d0 fp: 0xffffffe761447e30\n\t\t lr: 0xfffffff0222a8034 fp: 0xffffffe761447f20\n\t\t lr: 0xfffffff0222206c4 fp: 0x0000000000000000\n\n",

 

[ColdCase]

I just googled "Shutdown Cause: 0xc1" and "x86 CPU CATERR" and it seems to have been talked about often over the years, rarely with a satisfactory resolution and that sometimes was trying logic boards until finding one that works, or updating the OS until finding one that works... .

Anyone hear of anything new?

Perhaps its time to start looking at a replacement.

 

[ifrit05]

A full backtrace would be more helpful.

 

[ColdCase]

Yes, sorry, I was a bit frustrated... I reintstalled the OS and migrated. Things have been working OK, no restarts yet, knock on wood.

 

[ColdCase]

Well after two days its at it again. Seems once it heats up and there is video going on the screen goes blank, a short hiss from the speakers, and a few seconds later it restarts.

 

[GoGades]

I have the exact same laptop (MacBook Air Retina 13 inch 2020 1.2Ghz 4C i7 16GB RAM, 1TB SSD.) and also having these shutdowns, although not nearly as frequently.

I just acquired the machine recently as a refurb from Best Buy. Like you, Diagnostic doesn't report any problems. My search for a root cause and solution led me here.

I have nothing useful to add other than "you're not alone". I'm debating installing Sonoma to see if that helps. Normally I don't like .0 software but maybe it might help?