So I was able to get through and place an order. I was originally going to have my phone shipped to my college apartment as I live an hour from my parents' home, but then I read that apple will only ship to the billing address (my parents' house) so I opted to have it reserved at the apple store closer to my apartment. I then read that I have to be an authorized/primary user on the att account in order to pick up my reserved phone and I didn't want to hassle with all that. I went through the order process a second time and just decided to have it shipped to my parents' house and just make the drive next week. My question is, do I have to cancel the reserved phone I ordered the first time or will the apple store simply give it to someone else when I don't show up? Thanks!