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dojoman

macrumors 68000
Original poster
Apr 8, 2010
1,939
1,096
If I cancel preorder from Apple how do I reset my eligibility to previous date? I just checked, it's already showing 5/2013. How do I go back? I didn't know Att does this immediately after pre ordering, I thought they would reset the date at activation. :mad:
 
If I cancel preorder from Apple how do I reset my eligibility to previous date? I just checked, it's already showing 5/2013. How do I go back? I didn't know Att does this immediately after pre ordering, I thought they would reset the date at activation. :mad:

Why does it matter when?
 
You need to call and speak to an AT&T rep. It is your only option.

I agree that this is your only option. Ask to speak to a supervisor...that may be your only out here.

If you take this guys advice, we'll talk to you again in a few days after you get off hold on ATT's customer service line.

Not sure what other option there is other than calling in.
 
That's weird. On Verizon it still says I can upgrade but when you try to it just says you ordered a new phone and it has to be activated.
 
This happened to me when I pre-ordered my i4 last year, the eligibility status came back a day or two (if not instantly) after I canceled my pre-order.
 
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