Cancel when "Prepared for Shipment"?

Discussion in 'MacBook Pro' started by Petronas, Mar 4, 2011.

  1. Petronas macrumors regular

    Joined:
    Mar 29, 2010
    Location:
    Sydney, Australia
    #1
    I made a mistake in my order and didn't realize until the last minute.

    It's Saturday 3am here in Sydney and the call centers only open Monday to Friday.

    Is there anything I can do to cancel my order, perhaps a contact email I can send Apple? on the website it basically says I'm too late now but perhaps there is some way to cancel the order as it hasn't shipped yet.

    Could I possible just reorder another Macbook pro and return the mistake for a full refund in-store?
     
  2. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #2
    Yup! No questions asked. No restocking fee.
     
  3. Petronas thread starter macrumors regular

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    Mar 29, 2010
    Location:
    Sydney, Australia
    #3
    So just to clarify, even if it's purchased online I can walk into an Apple store and return the Macbook Pro for a full refund in-store?

    Ahh rats, just so annoyed with myself... theres got to be a way... Perhaps calling an American Apple call center that's open?
     
  4. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #4
    Well, if its a BTO, you might have to call and they will just send you a box to mail it back, but the computer can be returned with no problem. I'd call the store though. they might take it back there.
     
  5. Petronas thread starter macrumors regular

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    Mar 29, 2010
    Location:
    Sydney, Australia
    #5
    lol on the phone with an American Technician, he's trying to help me out.

    He's amazed I'm calling from Sydney.
     
  6. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #6
    I don't mind calling apple because their reps always speak clear english unlike every other tech support company lol.
     
  7. Petronas thread starter macrumors regular

    Joined:
    Mar 29, 2010
    Location:
    Sydney, Australia
    #7
    The guy said (I wanted the 7200rpm Drive instead of the 5700rpm) that they might change the HDD in the Apple store if they have it in stock and if they don't they will order it in at no cost and swap it out for me.

    This seems a bit too good to be true? Anyone experienced anything like this before?

    Perhaps because they both cost the same?
     
  8. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #8
    Yup. Not unusual, but what was his reason for upgrading your drive? The 7200 drive is a bit more expensive, but not much.
     
  9. Petronas thread starter macrumors regular

    Joined:
    Mar 29, 2010
    Location:
    Sydney, Australia
    #9
    It's not more expensive, exactly the same cost. That was my mistake in my order. I chose the 5200rpm instead of the 7200rpm.

    Hopefully my Local Apple store will change out the drive for me for free.

    [​IMG]
     
  10. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #10
    I ment it cost Apple a bit more from the manufacturer. Should be no problem then if the cost is not different for the consumer.
     
  11. Petronas thread starter macrumors regular

    Joined:
    Mar 29, 2010
    Location:
    Sydney, Australia
    #11
    Hope so, will call my local Apple store tomorrow and make sure I don't open the box so they know they're getting an unused HDD if they decide to do a swap.

    Anyway, 3am now, sleep time.

    See ya mate. (Do all American's find our Aussie accent funny lol?)
     
  12. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #12
    Yes we do :D later mate :)
     
  13. skiltrip macrumors 68030

    Joined:
    May 6, 2010
    Location:
    New York
    #13
    Nope. I find it to be badass. Like you just finished wrestling a crock and somebody better get you a Fosters right quick 'fore somebody gets a beatin'.
     

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