Canceling ATT Order Question

[cmakohon]

Like many of you, I ordered my iPhone 6 just past 3am on ATT's site and it's current estimated delivery is much later than 9/19. If I decide to cancel my preorder and instead purchase straight through Apple (which, go figure, still has iPhones in stock), will I get my upgrade eligibility back? And if so, how long will that take to process? I don't want to cancel my ATT order and be stuck in no man's land until Apple runs out of iPhone 6s.

Any and all help is appreciated! Thanks in advance.

 

[karmatourer]

Last year,it was within a very short time,under an hour in most cases.

Like many of you, I ordered my iPhone 6 just past 3am on ATT's site and it's current estimated delivery is much later than 9/19. If I decide to cancel my preorder and instead purchase straight through Apple (which, go figure, still has iPhones in stock), will I get my upgrade eligibility back? And if so, how long will that take to process? I don't want to cancel my ATT order and be stuck in no man's land until Apple runs out of iPhone 6s.

Any and all help is appreciated! Thanks in advance.

 

[bribri99]

Ordered from ATT but still eligible?

Weird, I said I wanted next, ordered from ATT, got a confirm. I go into my account and it still says i can upgrade using next. Thoughts?

 

[Yoohoo]

im in the same boat...i have a reservation with apple but its for 649 for 6+ I'm assuming this all pending on my confirmed order with ATT that i want to cancel because i refuse to wait till october

HELP

 

[kmpoboy2]

Weird, I said I wanted next, ordered from ATT, got a confirm. I go into my account and it still says i can upgrade using next. Thoughts?

I'm on the same boat as you. called them and they don't know if the order is cancelled but the system shows a reversal of the upgrade. They say they're investigating and they will call me back asap. Still processing, pending confirmation on status page and no cancellation email though.