Canceling ATT Order Question

Discussion in 'iPhone' started by cmakohon, Sep 12, 2014.

  1. cmakohon macrumors newbie

    Mar 12, 2012
    Like many of you, I ordered my iPhone 6 just past 3am on ATT's site and it's current estimated delivery is much later than 9/19. If I decide to cancel my preorder and instead purchase straight through Apple (which, go figure, still has iPhones in stock), will I get my upgrade eligibility back? And if so, how long will that take to process? I don't want to cancel my ATT order and be stuck in no man's land until Apple runs out of iPhone 6s.

    Any and all help is appreciated! Thanks in advance.
  2. karmatourer macrumors 65816


    Oct 18, 2011
    In my house
    Last year,it was within a very short time,under an hour in most cases.

  3. bribri99 macrumors regular

    Sep 3, 2014
    Ordered from ATT but still eligible?

    Weird, I said I wanted next, ordered from ATT, got a confirm. I go into my account and it still says i can upgrade using next. Thoughts?
  4. Yoohoo macrumors newbie

    Jan 24, 2009
    im in the same boat...i have a reservation with apple but its for 649 for 6+ I'm assuming this all pending on my confirmed order with ATT that i want to cancel because i refuse to wait till october

  5. kmpoboy2 macrumors 6502


    Jul 10, 2010
    I'm on the same boat as you. called them and they don't know if the order is cancelled but the system shows a reversal of the upgrade. They say they're investigating and they will call me back asap. Still processing, pending confirmation on status page and no cancellation email though.

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