Canceling support ticket

Discussion in 'iOS Programming' started by moonman239, Jul 8, 2013.

  1. moonman239 macrumors 68000

    Joined:
    Mar 27, 2009
    #1
    I submitted a support ticket to the Developer Technical Support team, but I no longer need their help. I just sent an e-mail to them asking them to disregard the support ticket, but I want their system to forget about this incident so I can submit two tickets later on. Since I asked them to disregard the ticket, and nobody has responded to my request for help, will they remove the incident from the system?
     
  2. Sonnestah macrumors regular

    Joined:
    Mar 2, 2013
    #2
    You might have wasted one ticket
     
  3. moonman239 thread starter macrumors 68000

    Joined:
    Mar 27, 2009
    #3
    Actually, they received my follow-up email and let me keep my 2-incident allowance.
     

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