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MafyOuZa

macrumors newbie
Original poster
Jan 10, 2014
2
0
all my orders was cancelled .. when I placed an order, it will be canceled ..
even the sender name and the name of receiver are the same
but the addresses are not same

what's the problem please ? :( :( :( :( :( :( :( :( :(
 

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You gotta call Apple and ask. There's little anyone can do to investigate this issue for you. Sorry.
 
I'm not sure how we would know anything. There are dozens of reasons that an order might be canceled. Since Apple doesn't give a reason in the screenshot you posted, you'll have to contact them and ask.
 
Getting someone on the phone at customer service is really your only option.
 
Contact Apple. Perhaps your credit card was turned down. Buy it from Best Buy or a local Apple store. They have em in Florida.

Pretty sure the address have to match for most online sales. Why don't the address's match?

Actually, you can have different shipping address. I have stuff shipped to my work address.
 
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