cancellation problem from Apple , Please Help.

Discussion in 'iPhone' started by MafyOuZa, Jan 10, 2014.

  1. MafyOuZa macrumors newbie

    Joined:
    Jan 10, 2014
    #1
    all my orders was cancelled .. when I placed an order, it will be canceled ..
    even the sender name and the name of receiver are the same
    but the addresses are not same

    what's the problem please ? :( :( :( :( :( :( :( :( :(
     

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  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    You gotta call Apple and ask. There's little anyone can do to investigate this issue for you. Sorry.
     
  3. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #3
    I'm not sure how we would know anything. There are dozens of reasons that an order might be canceled. Since Apple doesn't give a reason in the screenshot you posted, you'll have to contact them and ask.
     
  4. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
  5. MafyOuZa thread starter macrumors newbie

    Joined:
    Jan 10, 2014
    #5
    Yes i'm In Us , In FL
     
  6. MAvery macrumors newbie

    Joined:
    Dec 6, 2012
    #6
    Getting someone on the phone at customer service is really your only option.
     
  7. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #7
    Contact Apple. Perhaps your credit card was turned down. Buy it from Best Buy or a local Apple store. They have em in Florida.

    Pretty sure the address have to match for most online sales. Why don't the address's match?
     
  8. blarivee macrumors 6502

    Joined:
    Jun 29, 2009
    Location:
    US
    #8
    Actually, you can have different shipping address. I have stuff shipped to my work address.
     

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