Cancelling MBA order

Discussion in 'MacBook Air' started by silverfrancis, Oct 22, 2010.

  1. silverfrancis macrumors newbie

    Joined:
    Oct 3, 2010
    #1
    Is it possible to cancel a shipping order from the online apple store on a custom built macbook air?? The reason is that i am thinking of getting the 11.6 inch instead of he 13.3.

    Thanks
     
  2. altecXP macrumors 65816

    Joined:
    Aug 3, 2009
    #2
    Should be able to, give them a call.
     
  3. citron230 macrumors 6502a

    citron230

    Joined:
    Dec 17, 2007
    Location:
    San Diego, CA
  4. silverfrancis thread starter macrumors newbie

    Joined:
    Oct 3, 2010
  5. silverfrancis thread starter macrumors newbie

    Joined:
    Oct 3, 2010
    #5
    You can't seem to go online and cancel an order if it has been customised in some way even if it means more ram. What do i do??
     
  6. bobdard macrumors regular

    Joined:
    Nov 10, 2008
  7. grapes911 Moderator emeritus

    grapes911

    Joined:
    Jul 28, 2003
    Location:
    Citizens Bank Park
    #7
    Call like the two posters above already suggested.




     
  8. silverfrancis thread starter macrumors newbie

    Joined:
    Oct 3, 2010
    #8
    Well it is a saturday here in Australia and you can't call the online apple store today. Also i went online and if i have customised the macbook air i can't cancel my order.
     
  9. grapes911 Moderator emeritus

    grapes911

    Joined:
    Jul 28, 2003
    Location:
    Citizens Bank Park
    #9
    That is why it was suggested to call. You generally cannot cancel BTO orders via the internet.
     
  10. ktowe macrumors newbie

    Joined:
    Oct 16, 2008
    #10
    I'm kinda curious whether the OP has an option to ship it back unopened for full refund.
     
  11. nidserz macrumors 6502a

    nidserz

    Joined:
    Mar 28, 2008
    Location:
    Dubai x Toronto
    #11
    Had it prepared for shipment? Because if it had, then you can't.
    I just cancelled mine, it hadn't shipped yet and I could cancel.
    Also is it tied to your Apple ID or just the order number? If it's just the order number you can't do it online.
    The phone number should be reachable and do it through that.... once again, only if it isn't prepared for shipment yet.
    If it is, just return it through Apple Sending you a free shipping label. No restocking fee if it isn't open (or thats what I was told).
     

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