A man in his early 30s was speaking to an employee at Apple Soho yesterday and sought his views on a few of the issues surrounding the MBP, specifically the heat and noise that have been the subject of many postings here. The employee responded by saying, "This is the first time I am hearing about any such concerns on the MacBook Pro. If that was the case, I am sure those of us who work in the Apple stores would have been aware of it by now." Anybody else think that reply is disingenuous? I would not expect any company to have posters on the walls enumerating problems -- be they big or small -- with any product line they are selling, but acknowledging basic issues generally tends to be received better by the public than glossing over matters.