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moninskl

macrumors newbie
Original poster
Jun 18, 2012
1
0
I am having a problem scanning. I follow all the directions placing the picture on the glass, tell it color photo, hit scan and it tells me it failed. I was able to scan two pictures and then it stopped. I updated the driver and software but still have an issue. I have operating system 10.6.8 I am trying to put together a video for my son's wedding and I need to scan in photos.
Please help:(
 
I have a MP640 - I always scan over the wireless perfectly.
I'll check the driver version when I get home - but never had any issues whatsoever.
 
Most likely Image Capture has a locked open connection to the scanner. Easiest way to get around it will be to log out of the Mac then log back in. I'm pretty sure it's a user level process, so that ought to restart it.
 
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