I'm sorry for asking, because if did do a search for my specific problem and and wasn't able to find anything. My niece just got her 5s earlier today and and we have been unsuccessful to even add a fingerprint. When we go in to settings, add pass code and try to add fingerprint, the "add fingerprint" is grayed out and not blue, so we cannot move forward. What the heck are we doing wrong?!?! Please, any advice would be greatly appreciated!! Best regards!