Cannot completely remove program. HELP!

[noob5000]

Hi, I am trying to install some software and I managed to mess it up first time round by skipping a step. I have tried uninstalling and reinstalling the software many times in an attempt to try and regain access to this screen I saw first time round, but the screen is bypassed every time. Clearly somewhere my initial choice to skip this screen has been loggd, and this log is not being deleted when I try to remove the software.

These are the software locations I know about:

Library/Application Support
Library/Receipts
Users/Library/Preferences

If anyone has any suggestions of other places where this 'log' might be lurking then Im all ears as I cannot use the software until I get past this!

Also, since the software is not a typical application (it is a VST), it does not have an application logo which means I cannot use a third party program to help me completely uninstall it.

 

[GGJstudios]

The only effective method for complete app removal is manual deletion:

Best way to FULLY DELETE a program​

 

[noob5000]

Thanks for the suggestion, but unfortunately I have already been doing this process and I still find it has remembered my initial choice.

 

[GGJstudios]

Thanks for the suggestion, but unfortunately I have already been doing this process and I still find it has remembered my initial choice.

What's the name of the app?

 

[noob5000]

Trillian..

Nope, sorry, Trilian.

 

[GGJstudios]

Nope, sorry, Trilian.

So using the techniques in the link I posted, you've searched for all occurrences of the word "Trilian", as well as other files created at the same time you installed it?

 

[noob5000]

Yep