Cannot Connect To Internet

Discussion in 'macOS' started by althothothoth, Oct 15, 2010.

  1. althothothoth macrumors newbie

    Joined:
    Oct 15, 2010
    #1
    Hi,

    My Dad is currently unable to connect to the Internet with his Mac and I'm hoping someone here will be able to help.

    He's using Mac OS X Version 10.4.11. It connected fine this morning but he's been unable to connect this afternoon or this evening. A message keeps popping up saying: "Could not find a PPPoE server". I've tried running through the wizard for setting up the connection but it doesn't seem to work.

    I've been using my PC online all day with no problems.

    Please can someone suggest what I need to do to get it connected again?

    Thanks,
    Joe
     
  2. ScoobyMcDoo macrumors 65816

    Joined:
    Nov 26, 2007
    Location:
    Austin, TX
  3. althothothoth thread starter macrumors newbie

    Joined:
    Oct 15, 2010
  4. John T macrumors 68020

    John T

    Joined:
    Mar 18, 2006
    Location:
    UK.
    #4
    Sounds like the problem is with the ISP. Network may be down for maintenance, speed updating etc. You can always check the network by using a direct ethernet connection and also something like an iPhone.
     
  5. althothothoth thread starter macrumors newbie

    Joined:
    Oct 15, 2010
    #5
    If it's a problem with the ISP why is it only affecting his Mac and not my PC?
     
  6. iThinkergoiMac macrumors 68030

    Joined:
    Jan 20, 2010
    Location:
    Terra
    #6
    Are you using DSL or Cable/Sat/Fios/Other?

    PPPoE is something mainly used, according to Wikipedia, to connect to DSL over Ethernet. Have you tried making a new account on his computer and seeing if it can automatically connect in that account?
     
  7. althothothoth thread starter macrumors newbie

    Joined:
    Oct 15, 2010
    #7
    It's a DSL wireless connection using a Netgear DG834GT modem/router.

    Do you mean a new user account? I have a user account on his computer and I have the same problem when I log into it.
     

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