Cannot delete old e address

Discussion in 'OS X El Capitan (10.11)' started by Mrmullad, Jan 1, 2016.

  1. Mrmullad macrumors member

    Mrmullad

    Joined:
    Dec 21, 2014
    #1
    Hi all happy new year
    I have a problem removing an old gmail address on the mail app in El Capitain so not sure if this the correct place to put it but ( admin please feel free to move).
    It just keeps saying unable to remove I even tried to remove it through settings but no go.
    Any help would be great.
    Thanks in advance Dell
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    Try going to System Preferences then look in the Internet Accounts pane and see if you can remove it there.
     
  3. Mrmullad thread starter macrumors member

    Mrmullad

    Joined:
    Dec 21, 2014
    #3
    Thanks for the prompt reply but I have already done that I is not showing in there anymore but when I open mail app it is still there I thought that when you delete in system preferences it would remove everything but no although the file is empty
    Dell
     
  4. dianeoforegon macrumors 6502a

    dianeoforegon

    Joined:
    Apr 26, 2011
    Location:
    Oregon
    #4
    Under Window in the Menu bar in Mail, open Previous Recipients. Do you see the email listed? If yes, select and remove from list.

    Next place would be to remove com.apple.mail folder in Containers.

    With Mail quit, go to the User's Library > Containers folder. Drag com.apple.mail folder to the Trash.
    Log out/in
    Empty the Trash
    Open Mail and test.
     
  5. Mrmullad thread starter macrumors member

    Mrmullad

    Joined:
    Dec 21, 2014
    #5
    Thanks for reply I will give your suggestion a go in morning.
    Dell
     

Share This Page