Cannot get mac updates with 3g

Discussion in 'Mac Basics and Help' started by tekglitch, Feb 6, 2010.

  1. tekglitch macrumors newbie

    Feb 6, 2010

    I have a new mac mini (about two weeks old), I hope I am posting in the right place.

    I haven't used a mac for nearly 10 years, pre OSX.

    I cannot download mac updates with a 3 3g dongle and huawei D100 router, this has been working fine with XP and Linux machines (as far as 3g goes) and am struggling to find info.

    I have a good signal, other internet stuff seems fine, as are other downloads, I have downloaded an i touch app and updates from i tunes store ok, I also tried downloading firefox, again no problems.

    If I use the "software update" option I get...

    "software update can't connect to the update server..."

    If I try to manually download, it chugs along then times out, I sometimes get a bit of the file.

    Have tried connecting to the d100 via ethernet, disabling airpot and disabling the router and mac firewall, no difference at all.

    I tried downloading to an XP laptop, but this also is painfully slow and times out eventually. Again the problem only seems to be with mac updates.

    I got the important updates on to the XP laptop from my local pub free wifi in the end, then installed to the mac thinking that perhaps one of the updates may resolve the problem, but no joy.

    This has been going on for nearly two weeks, so don't think it was just a busy day for the servers etc.

    If any one can help or point me in the right direction, it would be appreciated muchly. :confused:
  2. tekglitch thread starter macrumors newbie

    Feb 6, 2010
    Thanks for nothing!!

    Great, I work on IT support. And this is what I am used to...

    Unless it is a simple problem that has a standard work around no one gets back to you, there is no effort to look any further.

    Carry on cherry picking guys and have an appropriate smiley :(
  3. UngratefulNinja macrumors 68000


    May 9, 2009
    You realize this is a discussion forum right? This isn't IT support with "cherry picking" what issues to work on?
  4. tekglitch thread starter macrumors newbie

    Feb 6, 2010

    Yes of course I do, if I was getting any help form apple or elsewhere, I wouldn't have bothered posting it in the first place. But I have to criticise to get a response.

    "This isn't IT support with "cherry picking" what issues to work on?"

    The above sentence makes no sense, I laid out the issues I was having pretty clearly.

    A useful response would be appreciated, if anyone can offer one.

  5. Bacong macrumors 68020


    Mar 7, 2009
    Westland, Michigan
    I doubt anyone will respond to you now, with the entitled attitude you have. This may be a forum where people go for help, but usually they don't think they're entitled to it. This forum isn't for just you.
  6. iBookG4user macrumors 604


    Jun 27, 2006
    Seattle, WA
    I was initially thinking that it might be a blocked port. Although after a bit of digging it seems that Software Update uses port 80, which obviously wouldn't be blocked. You might try creating a new account and accessing Software Update using the new account, but I don't think that will help too much.

    Do you know if there is a file size limit on the 3G dongle? Or can you not download the small updates either?

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